Contact SpTH Support
Company Name: Aena Aeropuertos S.A.
About: The Government of Spain has established a series of health control measures,
including the completion of a health form prior to travelling to Spain, and the
presentation of the QR code associated with said form when entering the country
at any airport. This application allows you to:
- Fill in the form
- Obtain the
QR 72 hours before arrival in Spain
- Manage your QR and show it to airport
control authorities when you enter Sp.
SpTH Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: noreply.sec@samsung.com
Website: 🌍 Visit Samsung Health Website
Privacy Policy: https://www.samsunghealth.com/privacy/
Developer: Samsung Electronics Co., Ltd.
3 Most reported problems 😔💔
Crashes and won’t open
by Cadet222
I was almost finished entering my personal trip I for then the app closed and I could not get “my trip” details to open again. Every single time I tried to open “my tip”, the app closed itself. I restarted the phone (iPhone 11 Pro) and it still did the same thing. I deleted the app and tru d starting over. What a waste of time for the user. Why not just have a website instead of an app? This way, bugs don’t matter. If this is mandatory then a LOT of people will be very upset if they get deported because their stupid app is crashing.
Woefully clunky and no Wallet app support
by Sanekgusev
This app is garbage, you're way better off just using the website. You cannot fill out forms for groups of travelers. One wrong tap and you'll never be able to progress to the next page because the on-screen keyboard would forever hide the Continue button. The app generates a QR at the end of the process and it would make a lot of sense to just allow one to save it to the Wallet app, but the app doesn't support that, despite featuring Wallet integration on the app page in the App Store.
Greater than 48 hours? Less than 48 hours?
by Jeff The Nuke
I am down loading this app now at the behest of the US consulate in Spain. I am traveling to Spain this year. My immediate reaction to the app’s description is confusion. When do I provide my health information? At the 48 hour mark before arrival? But I am ineligible at any other hour.
There needs to be a “within 48 hours” or “no later than 48 hours before” in the description.
Maybe the app will make the hour requirement clear. I would expect the need for my health data would be mo later than 48 hours.
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