Porsche Drive Reviews

Porsche Drive Reviews

Published by on 2023-04-24

🏷️ About: Porsche Drive is an app-based service that allows users to rent or subscribe to Porsche vehicles for short or long-term periods. The service offers flexible options to meet the dynamic mobility needs of users. The app offers three different services: Single-Vehicle Subscription, Multi-Vehicle Subscription, and Rental.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
45.0%

😎👌🔥 Positive experience
34.1%

👿🤬😠 Negative experience
21.0%

~ from Justuseapp.com NLP analysis of 67 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The Porsche Drive App offers a multi-vehicle subscription service that includes maintenance and insurance, making it ideal for busy lifestyles.

- The concierge team is professional and responsive, providing white glove service to members.

- The sign-up process is easy and the pricing is all-inclusive, making it a convenient option for those who want to try out Porsche vehicles.



Read 18 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

Service is terrible

2022-05-22

Emailed and called several times with no answer. This feels like a scam.

Bad experience with the App and the Program

2022-06-23

Maybe things will improve over time. But as of right now it is not a professional service.

Waste of time - not what website describes

2022-07-24

Was excited to test Porsche out with a subscription service as I need a vehicle over the next 2 months. Was looking to buy a new car too. The website talks how great and easy the drive program is and I live within 10 miles of 2 participating Porsche dealerships.

So after downloading PorscheDrive I find there is nothing available and I have no options. It’s like what is the point of all your marketing about Porsche Drive and communicating how great the service is but cannot deliver it.

This has left an incredibly bad taste in my mouth in regards to Porsche. I deleted PorscheDrive and will just move onto something else.

Porsche you should be ashamed. I never would have a thought a brand like yours would market a product that you absolutely cannot deliver. The brand is tarnished in my view forever now.

Stupid App

2022-08-25

First, the 911 is completely booked for weeks and weeks on out. But, of course, PorscheDrive doesn’t tell you that…you have to pull date guesses simply out of thin air to see if there is any availability. And then you realize you're just wasting your time. What a poor design. How about a database that can actually tell me when there is availability? Oh yeah, and quit recommending other Porsche cars to me. I want to rent a 911, nothing else.

Also, PorscheDrive just says “911.” How about telling me the precise model name so I know what I’m looking at? (S vs 4S, etc.).

Will reject you with a clean profile

2022-09-26

The concept seemed promising and I was willing to try it out for several months if not years before eventually buying a new car from Porsche. However, a clean driving record and meeting all their eligibility criteria as per T&Cs doesn’t seem enough.
I even reached out multiple times, and while the concierges were nice and quick to reply, I never got through the screening department. It’s been weeks and I’m still waiting for their promised callback.
Sadly this great concept will never become a reality for me, I hope others have better luck.

Don’t trust this app!

2022-10-27

I booked my reservation 3 days ago and everything was perfect. However, the reservation just disappeared hours before the booking. Talked with the company and they told me they don’t have any reservation! Poor customer service, PorscheDrive database should be managed by a kid, and PorscheDrive doesn’t tell all the process (they don’t deliver the car to you as it says, you need to pick up).

Horrible Service!!

2022-11-28

I spoke to Courtney the manager and I told my application was approved then denied. She told me file a (complaint) with the DMV. She told me a manager name Jedd Meshew would call to clear up any miscommunication but he never called.

Great app if you’re not looking to rent a car.

2022-12-29

It’s home location is apparently not even recognized. I couldn’t get past the initial booking screen. Some better developers might help.

Good when it works

2023-01-30

PorscheDrive is glitchy. It worked at first but now all options to rent a car are gone and PorscheDrive is useless.

I tried contacting support 2 times with no luck.

It’s a mystery why a successful company like Porsche can’t hire a good tech team to code a fully functioning app.

great app

2023-03-03

cool app

Fantastic. Even if it's not in Chicago- yet.

2023-04-01

Great service and well developed app. ⭐️⭐️⭐️⭐️⭐️

Amazing professionalism, follow-up, organization, and quality of service.

2023-05-03

When you approach Porsche for either a vehicle purchase or lease, you expect the top quality service from the staff and infrastructure. The team that handles the Porsche Drive App is no different. Mary-Frances, Jed, and Chet were amazing throughout the entire process. They explained the steps, answered all of tm questions, and were PATIENT (something you will not encounter at other car brands). They were responsive to my emails and calls, and were prompt in requesting the needed address verification documents and approving them in a fairly timely manner. In particular, Chet was extremely helpful and takes ownership of his work!

Best of all, a big shout to to the fleet manager Cole Dawley, he went out of his way to make sure I was comfortable throughout the process and that all my questions were answered. He even followed up with the rest of the team on the status of my application and made sure I had what I wanted. Great job all of you guys!!!

All in all, I would recommend the multi-vehicle subscription for anyone that is looking for exceptional service and amazing quality Porsches.

- Zorawar (Zach) Kohli

Easy.

2023-06-03

Easy to use and great responsiveness. Love the service.

2020 Porsche 911s

2023-07-05

Great experience, great service. Easy pick up and easy drop off. Thank you!

A+

2023-08-05

Easy sign up process and professional service. A great way to access a premium vehicle for a short period of time. Highly recommend.

The best

2023-09-06

I was a member for a month and loved everything from the easy sign up process to the professionalism of the concierge team. Pricing was all inclusive and includes maintenance and insurance which was ideal for my busy lifestyle. Would absolutely join again in the future.

Access to a whole fleet of cars! Count me in

2023-10-08

Been a member of the Porsche Passport, now Porsche Drive multi-vehicle subscription for almost a year and I never want to go back to a lease or out right owning a vehicle. No need to worry about maintenance or insurance company’s up charging you every other month. One bundled fee with white glove service. With 24/7 concierges on call who truly care.

PY
2023-03-06

I rented 3 cars in a row, initially liked the scheme. My third car however ruined this experience for me and I wont use porsche drive again having been charged $2500 for a $4500 windshield repair I could do nothing about. The car I had developed a crack in the windshield during my time with it - its unclear how it started (maybe a stone from another car during my time, maybe a chip from another user) but half way though the month a large crack grew from the edge of the windshield and across to the middle. I returned the car to the dealer I got it from (un-drivable) who said they would take car of it, only to then find the concierge billed me the full $2500 deducible and later informed me that porsche windshields cost $4500 to replace. Gulp. I dont have a leg to stand on, they took my money before even telling me they would - just be warned.



Is Porsche Drive Safe? 🤗🙏


Yes. Porsche Drive is very safe to use. This is based on our NLP (Natural language processing) analysis of over 67 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for Porsche Drive Is 61.9/100.


Is Porsche Drive Legit? 💯


Yes. Porsche Drive is a totally legit app. This conclusion was arrived at by running over 67 Porsche Drive User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Porsche Drive Is 100/100..


Is Porsche Drive not working? 🚨


Porsche Drive works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Porsche Drive – Single-Vehicle

- One or three-month subscription to a current Porsche model

- Concierge delivery and pick-up within the delivery area

- Flat monthly fee that varies depending on the model variant

- Insurance and vehicle maintenance included (excluding fuel)

[2] Porsche Drive – Multi-Vehicle

- Monthly service that allows you to drive as many Porsche models as you desire

- Insurance, flips between models, and vehicle maintenance included

- Flexible for daily commute or weekend driving thrills

[3] Porsche Drive – Rental:

- Daily and weekly rental service for on-demand Porsche rentals

- Choose from a variety of Porsche models for any occasion

- Not your standard car rental service



How was your experience with Porsche Drive? Post a Review




Features

- Single-Vehicle Subscription: Users can subscribe to a current Porsche model for one or three months, with concierge delivery and pick-up within the delivery area. The flat monthly fee includes insurance and vehicle maintenance, except for fuel costs.

- Multi-Vehicle Subscription: Users can become a Porsche Drive member and subscribe to the monthly service that gives them the flexibility to drive as many Porsche models as they desire. The subscription includes insurance, flips between models, and vehicle maintenance.

- Rental: Users can rent a Porsche on demand for daily or weekly periods. The service offers a range of Porsche models to choose from.

- App-based service: Users can download the Porsche Drive app to subscribe or rent a Porsche. The app offers a simple sign-up process to become a member.

- Concierge delivery and pick-up: The service offers concierge delivery and pick-up within the delivery area for Single-Vehicle Subscription.

- Insurance and vehicle maintenance: The flat monthly fee for Single-Vehicle Subscription and Multi-Vehicle Subscription includes insurance and vehicle maintenance, except for fuel costs.

- Range of Porsche models: The service offers a range of Porsche models to choose from, including the iconic 911 and the Macan.

- Customer support: Users can contact customer support via email or phone for any questions or concerns.

  Customer Service/Support
Developer:
Clutch Technologies, LLC