Contact TOSOT Support
Company Name: GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI
About: TOSOT + brings you a brand new experience for intelligent control.
TOSOT +
brings you a brand new experience for intelligent control.
TOSOT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit TOSOT+ Website
Privacy Policy: http://apphelp.grih.gree.com/agreement/tosot_Privacy_Policy_en.html
Developer: GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI
3 Most reported problems 😔💔
Mini split WiFi AP mode doesn’t work
by Bklynkaos
I have six units and all six won’t connect to the app or wifi.
I perform reset and hear the beep. The units never go into wifi AP mode. I was able to get a wireless scanning tool which can see a random beacon but can’t connect via various phones, tablets or PCs. Manufacturer not very helpful to resolve the issue. I’m ready to just purchase an external unit to make it “smart”.
Awful
by Nancyg1122
I purchased this unit specifically because it had Wi-Fi/app control, but this is turning out to be seriously one of the worst apps I have ever used. It won't sync on more than one phone and even when it does, it has all kinds of consistency issues. I may return the unit because this app is absolutely awful. So disappointed
App is trash. Don’t bother.
by JustBran626
This app never works. It worked for a while. Then for whatever reason never wants to connect anymore, unless I manually reset the Split AC. When you reset the unit it’ll work, until you leave the area then it stop working completely. This app is beyond frustrating. PLEASE FIX THIS!
Have a Problem with TOSOT+? Report Issue
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TOSOT+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TOSOT+.
