ShakeNet app not working? crashes or has problems?

ShakeNet Status

Last Updated on 2024-01-09 by RaspberryShake S.A.

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Common ShakeNet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ShakeNet app on iOS and Android devices. Solve all ShakeNet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ShakeNet iPhone Issues and Solutions

ShakeNet iOS app crashes, not working, errors
ShakeNet iOS app network issues
ShakeNet on iOS has black/white screen

ShakeNet Android App Issues and Solutions

ShakeNet has errors/crashing/not working
ShakeNet server network connectivity issues
ShakeNet has black screen

ShakeNet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ShakeNet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ShakeNet app crashes or not working on Iphone (iOS):

Close and restart the ShakeNet app on iPhone
Update ShakeNet app to the Latest Version for iOS
Uninstall and reinstall ShakeNet iPhone app
Update your iPhone to the latest iOS version

Fix ShakeNet on iPhone unable to connect to server/internet connection issues::

To resolve ShakeNet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ShakeNet black/white screen (blank screen) on iPhone:

Follow the ShakeNet iOS app troubleshooting guide Here →

ShakeNet Android App Issues and Solutions

Fix ShakeNet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ShakeNet app issues:

Force Stop the ShakeNet App
1. On android, goto "Settings" » click ShakeNet app. » click "Force Stop".

Update ShakeNet to the latest version on PlayStore

Clear ShakeNet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ShakeNet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ShakeNet.

Fix ShakeNet unable to contact server/ ShakeNet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ShakeNet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ShakeNet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ShakeNet on android.

Solve ShakeNet black/white screens issue on Android:

Follow the ShakeNet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RaspberryShake S.A., developers of ShakeNet.

About this app

Raspberry Shake seismographs have been featured on the BBC, New York Times, Earth Magazine, CNN, Digital Trends, ZDNet, The Atlantic, Nature, The MagPi, and many others! Your powerful and personalized earthquake monitoring app that connects directly to Raspberry Shake seismographs around the world. Watch in real-time as earthquakes roll in on your own Raspberry Shake seismograph, if you have one, and other Shakes you can easily follow within ShakeNet . Connect your phone to the largest citizen-powered earthquake monitoring network on the planet for the latest quake activity. Personal earthquake monitoring is now in the palm of your hand with the this app mobile app. - See the latest earthquake events from around the globe, e. g. Watch the Earth move with this app! We are constantly striving to improve ShakeNet and the Raspberry Shake experience; and your input helps us to do this.