Contact FlyNet Support
Published by Deutsche Lufthansa AG on 2023-12-18 About: This app was developed in cooperation with Deutsche Telekom AG. Deutsche Telekom
AG is the Internet Service Provider (ISP) and provides the Internet Access on
board.
How to Contact FlyNet Customer Service/Support
Listed below are our top recommendations on how to get in contact with FlyNet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FlyNet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Deutsche Lufthansa AG
E-Mail: [email protected]
Website: Visit FlyNet Website
Reported Issues: 3 Comments
By Sami7685
Basically Non-Functional
The app itself is difficult to log into. There are about five different means of logging in and most of them time I spent stuck on a loading screen that would take me back to square one. I also spent 50 euro for two premium full flight internet access codes (25 euro for each code) and was not able to do more than send texts via Whatsapp (which I think is a free option anyway) and check email. No Youtube, no watching any kind of videos. There was either no Internet available or it was so slow it would never load.
By Sami7685
Basically Non-Functional
The app itself is difficult to log into. There are about five different means of logging in and most of them time I spent stuck on a loading screen that would take me back to square one. I also spent 50 euro for two premium full flight internet access codes (25 euro for each code) and was not able to do more than send texts via Whatsapp (which I think is a free option anyway) and check email. No Youtube, no watching any kind of videos. There was either no Internet available or it was so slow it would never load.
By Sami7685
Basically Non-Functional
The app itself is difficult to log into. There are about five different means of logging in and most of them time I spent stuck on a loading screen that would take me back to square one. I also spent 50 euro for two premium full flight internet access codes (25 euro for each code) and was not able to do more than send texts via Whatsapp (which I think is a free option anyway) and check email. No Youtube, no watching any kind of videos. There was either no Internet available or it was so slow it would never load.
Have a Problem with FlyNet? Report Issue
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Why should I report an Issue with FlyNet?
- Pulling issues faced by users like you is a good way to draw attention of FlyNet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FlyNet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FlyNet.
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