Contact Tongo Support
Company Name: Mobapp Development Limited
About: Learn English with a personalized tutor in your pocket. Read books with
real-time translations and discover new words in a tap.
Tongo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tongo - Learn American English. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tongo - Learn American English. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
http://lango-app.com/privacy-policy-app.html
http://lango-app.com/terms-of-use-app.html
Read 4 Customer Service Reviews 😭😔💔
I signup for the 3 days trial, however, I did not mean to continue using the subscription and I was charged $49.99 for the full-year premium subscription. I was not able to receive the notice in my regular email inbox as it went straight to the spam section of the email. I would like to know if there is a way to reverse the subscription and get the $49.99 back as I was just testing the app, and I am not in the disposition of investing this amount of money at the moment. Your app is great but it is no the right moment for me, please.
You can’t test an app you have to pay at once
by аларр
I downloaded this app and wanted to test it for a while but I was forced to pay for this app at once. It’s very uncomfortable to pay fir an app that you don’t know and you are not sure about using it. I think you should do free week or free day just for testing an app by people.
I’ve received a developer response and they said “our goal is to create a useful and reliable product, which is unfortunately impossible to do absolutely for free”. And ok I agree that’s unfair to do this absolutely for free but you could do “free trial” for a week. And people will be available to understand is it good app for them or not. It’s unfair to pay too much money for an app that you won’t use at all.
If your native language is not listed, you are OUT
by Ngale235
I was forced to ask “what is your native language” and couldn’t find mine in the list. After selecting a random language, all next questions were immediately changed into that selected native language. Since I don’t understand any of that, there is no choice for me other than deleting this app. There is no option for me to keep English as the app language.
Application doesn’t work
by SN920401
I can’t open my Tongo app. What’s going on? I subscribed two months ago. At the beginning that app worked great. But now I can’t even open it although they have already withdrawn money from me. Very disappointed 👎👎👎👎👿👿👿
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- If you are a Tongo - Learn American English customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tongo - Learn American English.
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