Contact YESOUL FITNESS Support
Company Name: 野小兽
About: Start your riding journey at home with hundreds of live and on-demand classes
provided by one of our Champion-class instructors who encourage you along the
way.
We provide plenty of workout plans for you according to your personal
fitness goal.
YESOUL FITNESS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit YESOUL FITNESS Website
Privacy Policy: http://www.yesoulfitness.net/ysol440/privacyPolicy
Developer: YESOULFITNESS
Privacy & Terms:
http://www.yesoulfitness.net/ysol440/userAgreement
7 Most reported problems 😔💔
I purchased a G1M MAX on 11/21/26 and I am having some issues with in the fly wheel. I have submitted an email request asking for some assistance on 2/3/26. There is a ticking noise in the fly wheel that has progressively gotten worse. The fast I go the more pronounced the clicking noise becomes. Based on what I could find online, it is a known issue that has to do with the bearings being replaced. Please advise as I have not received any communication on this issue of mine.
Received order number Yesoul84084. package damaged and taped together. upon receipt, we found that many of the parts were missing. I have submitted a support request. No one has responded. Call me at 903-452-3783 or email me at gary@redacted
just received bike and there is no support bracket for speaker
Cancel the service starting this month
Going down hill fast
by VisualReversal
This app used be be okay and it seemed like they were trying to improve it. Then they started charging for the content and eliminated a lot of the best content. The instructors are not very good, especially compared to the previous instructors. The music has also gone downhill since the service became a subscription. There used to be hundreds (even thousands) of people in the classes. Now sometimes it’s just me. Very unusual to see more than thirty people at this point and sometimes it’s just me. I also highly suspect the “people” in the class aren’t real since I can restart the class at any point and the same exact names show up in the same exact order. Overall, I wouldn’t recommend this and I’ll be looking for an alternative once my sub expires.
Can’t connect to bike in iPhone.
by TyrdentCo
Keep getting an error. I restart the bike, hit the + button on the app. At first I can see the bike on the device list. When I hit “connect” it says that it failed to connect. And then the bike never shows up.
Have looked up manuals and everything but there’s nothing out there. Hoping I get a response from the customer service team. Would not have bought the bike if I knew that the TV only works with this horrible app
App Won’t Pair Bike
by Herenstraat
I can’t pair my bike!!!! The SN number listed on my bike is not being recognised when I try to manually pair my bike (it says it’s incorrect) I am able to find the bike via Bluetooth, but then it won’t complete the pairing, instead I get an error message saying to try a list of alternate steps (enabling positioning, restarting, refreshing Bluetooth …etc.) which I have tried all of them, before reaching out to live chat for more help…But there is no live chat option available?!
Have a Problem with YESOUL FITNESS? Report Issue
Why should I report an Issue with YESOUL FITNESS?
- Pulling issues faced by users like you is a good way to draw attention of YESOUL FITNESS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a YESOUL FITNESS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using YESOUL FITNESS.
