Contact Chase UK

Contact Chase UK Support


Company Name:

About: Open your free Chase account to discover the potential of your money, with our
award-winning bank. - Spend, save and invest – all in one place Manage
your spending, savings and investments all through the Chase app – to help you
see what your money can do (1).


 
  2026-05-19

Chase UK Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Chase UK Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JPMorgan Chase & Co.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Chase UK Website

Privacy Policy: https://www.chase.co.uk/gb/en/legal/privacy-notice/

Developer: JPMorgan Chase




Privacy & Terms:

http://chase.co.uk/gb/en/legal/chase-saver-account-terms-and-conditions



Can I trust Chase UK app?

Protect your data and wallet. We investigate the developer's website (Chase.co.uk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

No Joint account, Authorized user or Beneficiary

2026-05-25

by Hopeless Microsoft

Chase UK does not allow Joint Account Holder, Authorized User or Beneficiary. So your money if you are in hospital or dead then no way your loved ones can access your money unless they spend money on lawyers and courts. Seems that basic features available at all other banks is something Chase thought is not needed. Also they can decline your money transfer out if Chase on basis of security, so any scheduled payments out of the account can be declined this means you risk leaving your money in Chase account as your family may not be able to access your money in case you are dead or in hospital. Seems like a pretty big items chase has missed here. Cannot access bank account from the web browser. Only way to access your account is via the app and cannot install and log into app on multiple device. Apart from that great interest rate.

Chase

2026-05-26

by U Know Who I Am 21

Will be putting one star as carnt put zero this app has faulse information they tell u they want to help u with any bank problems I have waited over two weeks to get my refund as the promised to find out they not giving it me so had to report it and take it into my own

New layout is …..

2026-05-27

by Markp17

Terrible. Too much promotional material at bottom of savings page.

It is much better to see on first screen total money held in all accounts.

It is disjointed and a bit messy appears to be moving away from a friendly easy to use app to a dystopian tech nightmare.




Have a Problem with Chase UK? Report Issue




Why should I report an Issue with Chase UK?

  1. Pulling issues faced by users like you is a good way to draw attention of Chase UK to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Chase UK customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chase UK.


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