VPhoto app not working? crashes or has problems?

VPhoto Status


I have a problem with VPhoto

Are you having issues? Select the issue you are having below and provide feedback to VPhoto.



⚠️ Most reported problems ⚠️
Not working
40.8%

Something else
38.9%

Photo/Video
10.6%

Screen
4.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of VPhoto Problems 🔥

- Takes a while for pictures to load

- Can't delete just one photo

- Can't see what other people post

- Fake reviews

- Unknown error when trying to create a profile

- Email photos to frame doesn't work

- No way to contact support to fix issues

📋 103 Reported Issues:

D
Deanna 2025-02-05

I had to unplug it when I plugged it back into the wall the first thing I see is nexphoto then it ger

F
Felicia Harrison 2024-12-31

When sending photos to frame, it says sent but they don’t show up on the frame

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Rjwest759@gmail.com 2024-12-27

Temporary access code expired?

K
Kayjohne@gmail.com 2024-12-14

Unable to activate

S
Sherry Muino 2024-08-15

Connection code error 420

M
Mindy Fried 2024-06-06

My screen shows WIFI available, then says connected, then says, network unavailable. The screen then goes dark after a few minutes.

W
William Plendl 2024-03-12

Vphoto is offline

K
Karen 2024-03-11

My app shows connected but it says Network Error when I click send. I have been using this for a year without problems.

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Vivian Player 2024-03-10

Unable to send pictures to frame. I keep getting a http404 mail

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Judy T 2024-02-20

I received a VPhoto Frame for Christmas. I was setting it up and adding pictures, but it has gone rogue. The settings pops up and down, the settings change. The pictures zoom in and out and turn upside down. The place where you can enter emails to add users types random letters ad numbers. I have tried everything but can't get these random commands to stop.

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Debra Cannon 2024-02-17

Every time I try to connect the frame, either by scanning or entering the 9 digit code, I keep getting the message invalid code. I can't use the frame at all.

R
Richard 2024-02-07

Daughter has code phone says it was sent but never appeared on frame

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Dustin Schreffler 2024-01-20

Vphoto frame said update was needed. Performed update and now it keep saying unfortunately Vphoto has stopped. Cant even see the existing photos either. Need assistance. Thanks!

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Judy 2024-01-15

Vphoto keeps giving me a message, network error. I can’t connect

C
Carla Schumacher 2024-01-12

Photos will not upload and I also get a message in the middle of the frame that says VPhoto not responding and it won’t go away.

D
Dana 2024-01-10

I cannot access setting on my digital frame. each time i press setting it says VPHOTO KEEPS STOPPING. I am unable to access setting to do anything on frame????? what is going on.

A
April Samaras 2023-12-29

I bought my aunt the frame, when she set it up and sent me the connection code it keeps saying error code 420 invalid connection even when she sends a new code. I have reinstalled the app on m phone several times. Please advise. Thanks

E
Ewell Hutson Jr 2023-12-20

Can't get Android phone to connect to photo frame

J
James Umeda 2023-12-04

Getting message VPhoto isn't responding. do want to close it?

D
Debra Adams 2023-11-26

Can you resize the photos so the heads are not cut off!!

B
Barbara Slayton 2023-11-15

Frame keeps having msg Vphoto isn’t responding.do u want to close.pics still scrolling underneath.

F
Fiona Bain 2023-11-14

Frame keeps saying “Vphoto isn’t responded. Do you want to close it”. I’ve pushed wait, close, and restarted it. It is up to date and is working but the error message is right in the middle of the screen and will not go away. Please let me know if there is a soultion. Please work on this app. You have a lot of complaints and angry customers with useless products that were not inexpensive.

E
Esta 2023-11-01

Error message on my digital picture frame saying "Vphoto keeps stopping". Cannot even get back to home on the frame. Checked Vphoto reviews--they are terrible--many dissatisfied customers who are locked into Vphoto in order to use Fuljja digital frame. If I don't get a resolution from you guys, I will add another negative review to the already existing negative reviews!!

C
Coleen M Armstrong 2023-10-30

trying to add a frame to the app, and it keeps saying the temp code is expired . Now I cannot add any photos

S
Shamika Abdool 2023-10-02

This is not working at all. I would love a refund or new frame. Such a waste.

D
Debra Hollar 2023-09-24

My photos are not sending .

C
Candy 2023-08-20

Frame keeps saying “Vphoto isn’t responded. Do you want to close it”. I’ve restarted it. Unplugged it. And is up to date

R
Ronald Wagner 2023-08-05

When I upload images via email, it is inconsistent. I sent several photos a few days ago, and I received neither an error message nor did the frame connect. So I tried again. I got a bunch of "this email is not connected to the frame" errors. I went to the frame and got a new code. 20 minutes later, the photos have not arrived, BUT pictures I sent a while ago have finally arrived at the frame. How long should it take to get a picture to the frame via email?

J
Jennifer 2023-07-24

I'm trying to upload pictures and it wants the code. I have had this frame for a while now and it has been working fine. Now it keeps asking for code and i put it in and it does nothing. Now the upload on my phone where I can pick pictures is blank. HELP

R
Richard Olszewski 2023-07-24

device not showing up ,worked fine till past week

R
Rich Olsxewski 2023-07-22

After binding setting show my frame, when I try to upload a photo my device is not listed in devices area

K
Kelly 2023-07-20

Connected for months, added tons of photos. Now all of a sudden. Keeps asking for a code, enter code, won't send pics. Now won't even show pic options to add. Completely blank. I removed and readded frame as well as uninstall and reinstall

P
Pamela Sykes 2023-07-17

Won't let me send photos to the frame wants me to connect a new frame which I don't have

C
Cory 2023-07-17

When trying to send photos it asks for code. When code is input, gives error (108 already connected) but photos won't send.

D
Dawn Kaiser 2023-07-15

My app will not add photos to frame says I have to add code for frame when I dohat gives error code 108 frame already bound.

P
Patrice Langenfeld 2023-07-13

Unable to add more pictures. It says there are sent but never come in

M
Marsha 2023-06-17

I can not add photos says my device has been bound

D
Debbie Passero 2023-06-01

I can’t download more pictures. It says device has been bound.

C
Carol 2023-05-30

It says my temporary code has expired. How do I get a new one.

L
Laura Mistretta 2023-05-23

Resetting clock instructions

J
Joanne 2023-05-21

My screen say unfortunately the process com.android.system has stopped

E
Elaine 2023-05-15

My frame is offline after working for months. I cannot connect it to the app or download any pictures now. The connection code the frame displays has expired. HELP!

K
Karen Lucchese 2023-04-27

Vphoto code has expired and I don’t know how to get another.

D
Dawn 2023-04-25

I’m not able to change the time- I’ve looked on the app and the Vphoto itself - where and how do i change it to the correct time

G
Gloria Grams 2023-04-08

How do I get connection code? It says mine is expired.

C
CeCelia Shepherd 2023-04-02

Getting expired code or network error 420.

B
Birdie Sherwood 2023-02-27

How can I get the frame to display just one photo at a time. It is showing two at a time now.

M
Michelle Culler 2023-02-17

Why does my Vphoto digital picture frame change codes It should be one code

R
Rosemary Buffington 2023-02-15

Trying to set up my Vphoto app. when I scan my code off my frame, it says temporary connection code has expired. Not sure how to get another code to set it up?

K
Kelly Simms 2023-02-13

Saying sent successfully but then I can't find the picture I sent

K
Kelly Simms 2023-02-13

Saying it sent successfully and then I can't find the picture

M
Mindy 2023-02-12

It says my code has expired. I don’t know how to fix it

D
Donna K JENKINS 2023-02-01

Got VPhoto frame for Christmas and set everything up, worked fine but I got a new phone and I can't get code to load on my new phone. I get a message 420 invaild connection code.

R
Roger Ferguson 2023-01-14

Message VP not responding. It gives a choice to click OK or Wait but if I click one, nothing happens.

T
Tracy Kaiser 2023-01-10

Unable to refresh connection code , always given message “connection unavailable “ even after confirmation frame is connected to WiFi.

S
Sue 2023-01-08

Worked for a day. Then I goer message that “device is bound” What????? Please explain. I powered it off with that icon, and now where do you power it back on? picture. Won’t power on????

H
Holly S Holz 2022-12-27

how to set time and date

R
Ric Walters 2022-12-26

After selecting pics to upload to device come up error occurs no device options to chose from

E
Emma Montgomery 2022-12-26

When I received two of your frames, I turned them on and connected my app to them so I could pre-load the frames with photos for my parents. This DID work. When they went to set everything up today, my app shows no devices and when I try to connect a new device it just says “network error”. I am on an iPhone 13 Pro, version iOS 16. I tried on my parent’s wifi, our own wifi, and with just my phone’s data.

R
Rhonda McDuffie 2022-12-26

Can’t get passed entering name on the app. Network error. iPhone. Help please.

A
Adrian Sanchez 2022-12-26

I can’t get pass the first page of Vphoto app. Try to create profile and it start to load then get network error. Why?

J
Jim Thomson 2022-12-26

After sitting for hours, it finally decided it new the Connection Code. But: 1) There's no way to add the Connection code. The screens leading up to it have no place to enter digits 2) There is no "Add frame" icon / button in the app (or on the Frame, for that matter) 3) Scanning the QR code on my iPhone wants to call the number; it doesn't know that VPhoto wants it 4) I'm also stuck with the profile image / name. What't the purpose? Why does it reject finding an image? What is it looking for?

R
Reba M Hughes 2022-12-26

I have put in my profile photo and my name and when I try to continue it tells me I have a network error

R
Russ 2022-12-26

network error-will not connect. network is good

T
Toni 2022-12-25

Keeps saying network error and I’m unable to download more photos. Very disappointing and would like to see them update the app. Bought this for my poor grandma and now she can’t even use it for Christmas.

W
Wendy 2022-12-25

Get a network error on my iphone when I set my profile image and Name.

D
Deana 2022-12-25

I just got this as a gift and can't get past username.

A
Archi Gardner 2022-12-25

The app on my iphone keeps saying network error when trying to add the frame to the app. On the frames it says to scan the QR code and there is no option in the app to scan the QR code. Why create an app that doesn't work smoothly.

L
Leah 2022-12-25

Network error,,, cannot connect

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Leah 2022-12-25

Says network error

J
Jim Thomson 2022-12-25

Can't configure. Stuck at "Pair Your Frame to the App". No connection code. No QR code except the one on page 2 for downloading the app. Did that. (1) Connection code is 9 digit series number which can be found in your frame. It's in Settings -> My frame on your frame. There's no device main interface on my frame, let alone -> Settings -> My frame (and VPhoto does not appear in my iPhone's Settings at all.) 2) VPhoto has no way to back up. I had to delete the App and reinstall to get to an earlier memo.

S
Sabrina Krone 2022-12-25

Says network error. Can’t connect to the frame

J
Jeff 2022-12-24

Getting an http 504 Gatewy timeout error message. What is this?

P
Patty Harrah 2022-12-24

Trying to connect to the frame and I get a network error.

G
Gerald Hendrickson 2022-12-14

I am having trouble getting my vp photo frame connected to my internet how do I change the settings

J
Jody 2022-12-04

Slide show will only present about 6 slides then gives error "Vphoto Keeps Stopping. or simply reverts to home page.

T
Tom Benoit 2022-11-27

Frame keeps returning to the homepage from slideshow. Have to restart slideshow from homepage and it does not stay with slideshow for long. Thank you for your help.

L
Laura 2022-10-22

App is not allowing me to upload pictures from phone.

P
Prahlad Acharya 2022-10-19

CANNOT ADJUST TIME INTERVALS ON SLIDE SHOWN IN THE SETTINGS MENU. THE TIME INTERVAL REMAINS CONSTANT AT 5 SECS REGARDLESS OF CHANGING THE TIME

A
Ana Maria Roses 2022-10-16

HI I was trying to add photos and it asked to do update once I tried update the system stopped working and now I get an error saying There is no content for importing. I get no other options cannot get into the vphoto. This is very disappointing since I really enjoyed using it. I also tried the reset in the back, umplugged it and plugged it several times. Please advise what to do. Thanks, Ana Roses

T
Tammy J Baker 2022-10-16

Updated, not working!!!!

D
Donna B 2022-10-16

after update yesterday 10/14/22, just says not VPhoto has stopped, reset a couple times, unplugged s couple times and still same. I HATE updates!! FIX IT!

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Lloyd Cottrell 2022-10-14

after update today, just says not working, reset and still same.

G
Greg Eierman 2022-10-14

Is it possible to upload all the photos on my iPhone at one time? Also how do I control the number of or size of the photos displayed?

A
Amanda Hoover 2022-10-03

VPHOTO App is showing network error. I am connected to Wi-Fi.

D
Denise Dubbelde 2022-10-03

Won’t let me send pics from my phone to my photo frame. Comes up network error.

L
Linda Rakowitz 2022-09-18

I can’t add pictures to put on my frame. It comes up with my current pictures and says next on top right but then it asks to select pics. I already have all those pics on my frame. I want to load new pics and I can’t.

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Sragovin 2022-09-13

Is there a limited amount of pictures the frame will take ?

S
Sragovin 2022-09-13

My VPhoto frame won’t accept any more pictures

O
Opal Eddens 2022-09-10

not working

M
Marierose Bartosh 2022-08-29

I have a VPhoto and my mother in law has one. We have been able to send photos to her no problem. I have given the code to a relative, and when they enter the code, they get a message that says that the device has been “bound”. What’s up????

S
Susan Long 2022-08-29

Same problem others are having--app has changed recently and will not allow me to go past the new log-in page. You can put your photo and name and there's no enter or next button to proceed. I have 2 frames on this app. The newest one will not even turn on now. What to do?

D
Deloris Argyle 2022-08-22

I cannot get past the welcome page. Please fix this as I am not able to send pictures to the frame. If you cannot fix this problem then are you going to reimburse us all for frames?

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Joan 2022-08-15

I have been using this since I got the frame for Christmas. Now it won’t let me send photos any longer and so I tried reinstalling the app and now it won’t let me past the log in screen. Asks for my name but won’t go further.

C
Cheryl Carlin 2022-08-12

Vphoto will not let me go past the welcome screen. I can’t send pictures my mom has the frame is not working either it fine since last December. Please advise!! Thank you

A
Anita Wason 2022-08-11

I am extremely frustrated with my digital picture frame. After three months the V photo app does not allow me to upload pictures from my phone to my frame any longer. I tried to add the frame to the view photo app several times it’s been over six hours of me working on it and still no positive outcome. Every time I try to add the frame to the view photo app it says that my connection code is expired. What should I do?

K
Kim Lux 2022-08-07

CAN NOT GET PAST THE "SET UP PROFILE IMAGE" AND "ENTER NAME" ON THE WELCOME TO SCREEN. PLEASE HELP!

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Loretta Fox 2022-08-06

the app downloads on my updated iphone 6s. Asks me to load a photo and my full name. I do both of those and nothing happens. I go to settings on my iphone 6s and it only has 2 options, 1-- Siri and search, 2-- cellular data on or off.(it's ON). My husbands iphone 8 works fine but has 7 options under settings. 1-- photos, 2--local network, 3-- microphone, 4--camera, 5--siri and search, 6--notifications, 7-- cellular data, on or off( it's on). I am baffled. This app used to work fine recently but all of a sudden, the above happens. I've deleted and reloaded the app several times to no avail. What gives? Any suggestions?

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Lisette Molina 2022-08-06

Every time I try to load pictures and click send the app automatically closes and kicks me out. The app doesn’t work. Will probably return the frame

M
Maribeth Lacasse Salo 2022-08-05

Cannot get photos from iPhone to photo frame. It tells me user does not exist. Cannot keep connected to WiFi. Help! It worked before I left on vacation

T
Tonya Hall 2022-06-30

I bought 4 frames for Christmas and 2 of the 4 are not working. They are displaying a message that states "Unfortunately, VPhoto has stoppeed." I've tried to unplug, but it did not help. Please advise. Thanks

A
Amanda 2022-06-19

App is garbage. I try and send photos to my moms frame. The app opens and then immediately closes. Every time I try and use it. Absolute trash.

R
Rich 2022-05-08

New user… getting UNKNOW error after entering name and selecting >

Showing 1-103 of 103 reported issues:

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Developer: Shenzhen Fujia Technology Co., Ltd.




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