KNovel app not working? crashes or has problems?

KNovel Status

Last Updated on 2020-08-14 by 上下在线

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

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problems reported in the last 24 hours

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Summary of KNovel Problems 😠👌🔥

- App forces users to log in using third-party apps, causing confusion and loss of purchased books

- Books are more expensive than those available from publishers in the market

Have a Problem with KNovel? Report Issue

Common KNovel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KNovel app on iOS and Android devices. Solve all KNovel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KNovel iPhone Issues and Solutions

KNovel iOS app crashes, not working, errors
KNovel iOS app network issues
KNovel on iOS has black/white screen

KNovel Android App Issues and Solutions

KNovel has errors/crashing/not working
KNovel server network connectivity issues
KNovel has black screen

KNovel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KNovel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KNovel app crashes or not working on Iphone (iOS):

Close and restart the KNovel app on iPhone
Update KNovel app to the Latest Version for iOS
Uninstall and reinstall KNovel iPhone app
Update your iPhone to the latest iOS version

Fix KNovel on iPhone unable to connect to server/internet connection issues::

To resolve KNovel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KNovel black/white screen (blank screen) on iPhone:

Follow the KNovel iOS app troubleshooting guide Here →

KNovel Android App Issues and Solutions

Fix KNovel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KNovel app issues:

Force Stop the KNovel App
1. On android, goto "Settings" » click KNovel app. » click "Force Stop".

Update KNovel to the latest version on PlayStore

Clear KNovel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KNovel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KNovel.

Fix KNovel unable to contact server/ KNovel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KNovel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KNovel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KNovel on android.

Solve KNovel black/white screens issue on Android:

Follow the KNovel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 上下在线, developers of KNovel.