Contact The Standard - My Account

Contact The Standard Support


Company Name:

About: If you’re enrolled in a retirement plan from The Standard, use this app to
track your savings. • Check your balance.


 
  2025-02-07

The Standard Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of StanCorp Financial Group, Inc.



Verified email ✔✔

E-Mail: googleplayconsole@standard.com

Website: 🌍 Visit The Standard Website

Privacy Policy: https://www.standard.com/privacy

Developer: StanCorp Financial Group, Inc.








3 Most reported problems 😔💔

2.5 out of 5

Seriously, no Face ID?

2025-03-27

by 10-oh

We are supposed to trust a company with investments that can run into the 6-7 figure amounts, and yet their app doesn’t offer faceID to log in? I also can’t paste in my password from my password manager, which makes having an extremely long and complex password (a good thing) a very hard thing to manage. It makes the app useless. Combine that with the fact that they just bought my previous investment company, which had a better app with better security and it makes me nervous to be with this company. They don’t even offer security questions and answers on their main company website? Does this financial company not realize how exposed this leaves their members?
Hire some good devs and get this stuff secured up!

App Chronically Dysfunctional

2025-03-28

by Hgbyrne

While I can use my credentials to log in online, the same credentials continue to not work within The Standard’s app. App settings on this iPhone were checked as well; this is not a user problem.
This long-term deficiency does not instill confidence with an entity holding vested retirement funds.
Also, upon selecting ‘Contact Us’, you may only select limited, pre-selected responses when attempting to state this issue, and you may not actually contact anyone.
I am seriously considering moving my funds elsewhere, to an entity that has its professional face fully functional.

HORRIBLE!!

2025-03-29

by Systevens1015

My company just switched to The Standard last year and this app is the pits!! Not up to date at all, frequently is not functioning correctly, I now can’t see anything in the app because I can’t login the screen just keeps spinning! I’m in HR so we make the decisions on where we should go or if we should stay, I have nothing positive to say about this app, The Standard MUST put $$ into this, we are in the technology age and we are trusting you with our funds, DO BETTER!!


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