Scanner HD app not working? crashes or has problems?

Scanner HD Status

Last Updated on 2022-08-02 by Allpro Mobile Apps

I have a problem with Scanner HD

Are you having issues? Select the issue you are having below and provide feedback to Scanner HD.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Scanner HD - PDF Scanner App? Report Issue

Common Scanner HD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scanner HD app on iOS and Android devices. Solve all Scanner HD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scanner HD iPhone Issues and Solutions

Scanner HD iOS app crashes, not working, errors
Scanner HD iOS app network issues
Scanner HD on iOS has black/white screen

Scanner HD Android App Issues and Solutions

Scanner HD has errors/crashing/not working
Scanner HD server network connectivity issues
Scanner HD has black screen

Scanner HD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scanner HD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scanner HD app crashes or not working on Iphone (iOS):

Close and restart the Scanner HD app on iPhone
Update Scanner HD app to the Latest Version for iOS
Uninstall and reinstall Scanner HD iPhone app
Update your iPhone to the latest iOS version

Fix Scanner HD on iPhone unable to connect to server/internet connection issues::

To resolve Scanner HD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scanner HD black/white screen (blank screen) on iPhone:

Follow the Scanner HD iOS app troubleshooting guide Here →

Scanner HD Android App Issues and Solutions

Fix Scanner HD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scanner HD app issues:

Force Stop the Scanner HD App
1. On android, goto "Settings" » click Scanner HD app. » click "Force Stop".

Update Scanner HD to the latest version on PlayStore

Clear Scanner HD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scanner HD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scanner HD.

Fix Scanner HD unable to contact server/ Scanner HD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scanner HD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scanner HD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanner HD on android.

Solve Scanner HD black/white screens issue on Android:

Follow the Scanner HD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allpro Mobile Apps, developers of Scanner HD.

About this app

With smartphone camera, Scanner HD App can automatically or manually capture documents, auto crop edges, and scan multiple pages documents to one clean PDF or PNG file for editing, signing and sharing online. Scanner HD app is great at scanning varieties of paper or digital document types, including rebate forms, tax documents, business cards, photos, and even books. Anyone who wants free scanning with excellent text-recognition (OCR) results, Scanner HD, which can recognize 14 languages, is your best option. Scanner HD is portable and handy for people who want to replace a traditional physical scanner with a scanning app on iPhone. In addition to PDF, you are allowed to save, export, convert and share in PNG, TXT and word. Scanner HD App also offers features like custom folders for better organization, file renaming, iCloud syncing, and uploading to your cloud storage services. - Subscription is from $9. 99 USD monthly, $4. 99 weekly, $39.