Ba app not working? crashes or has problems?

Ba Status

Last Updated on 2024-07-29 by Baby Journey AB

I have a problem with Ba

Are you having issues? Select the issue you are having below and provide feedback to Ba.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Baby Journey - Pregnant & Baby? Report Issue

Common Ba Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ba app on iOS and Android devices. Solve all Ba app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ba iPhone Issues and Solutions

Ba iOS app crashes, not working, errors
Ba iOS app network issues
Ba on iOS has black/white screen

Ba Android App Issues and Solutions

Ba has errors/crashing/not working
Ba server network connectivity issues
Ba has black screen

Ba iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ba app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ba app crashes or not working on Iphone (iOS):

Close and restart the Ba app on iPhone
Update Ba app to the Latest Version for iOS
Uninstall and reinstall Ba iPhone app
Update your iPhone to the latest iOS version

Fix Ba on iPhone unable to connect to server/internet connection issues::

To resolve Ba network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ba black/white screen (blank screen) on iPhone:

Follow the Ba iOS app troubleshooting guide Here →

Ba Android App Issues and Solutions

Fix Ba not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ba app issues:

Force Stop the Ba App
1. On android, goto "Settings" » click Ba app. » click "Force Stop".

Update Ba to the latest version on PlayStore

Clear Ba App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ba app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ba.

Fix Ba unable to contact server/ Ba internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ba » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ba » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ba on android.

Solve Ba black/white screens issue on Android:

Follow the Ba android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Baby Journey AB, developers of Ba.

Verified email

Contact e-Mail: [email protected]

About this app

Baby Journey's goal is to reduce the feeling of loneliness during your pregnancy and increase the togetherness among pregnant women and partners. Here you can both follow your pregnancy through our pregnancy calendar and get valuable information and tips for the first toddler years (until the child is 2 years old). You can therefore use Baby Journey from the day you have found out that you are pregnant, through the birth until the child is 2 years old. Follow other people's pregnancies, get personal and valuable information whenever you want and get information from licensed healthcare professionals - when you need it. Baby Journey is a pregnancy app and a baby app combined into one. An app developed in collaboration with licensed midwives, pediatric nurses and experts in pregnancy and toddlers. We at Baby Journey wish you good luck on your journey! Do you have any questions? Don't hesitate to contact us at support@this app.