Contact Translate Support

by JayyTownn

Literally nothing happens when I type in the text to translate and press the “go” button. The text simply disappears from the screen and doesn’t show any sort of translation. It doesn’t even show the original text anymore. It’s like the app resets every time you enter text and press “go.” The text disappears and nothing happens after that. Even trying to press the microphone to speak the translation doesn’t work because the microphone button doesn’t seem to do anything either. It won’t even initiate a recording to translate.

It’s like this is a dud app developed solely to take up space. I followed all the directions and enabled all the permission, and still the app is a dud. Apparently it works for some people but a lot of people can’t get it to work for any language. I’ve deleted and redownloaded the languages, and deleted and redownloaded the app itself, and still it doesn’t work.

It sometimes worked on my old iPhone 7, but has never worked on my iPhone XR. Maybe it only works on the newest iPhone models? As Apple’s way of forcing us to upgrade to the latest line of iPhones. But I’m not doing that. I’ll just go back to iTranslate or Google Translate instead. Those apps may collect data on me but at least they always worked when I needed them to.

by Reinaizzy

I had this translator for a long time, and it is not good. i should have let it finish sooner. sometimes when you tap the mic to speak, it will not even pick up your words and when you close the app and re-open to try again, it will still not pick up what you are saying which is SO annoying!!!!!!! it doesn’t even pick up the right words sometimes even if you are saying it clearly. very bad translator , and you should give more languages and also not just include translator from a certain region (e.g. spain, france.) work on your app, and the new update is annoying bc sometimes if you are speaking another language, it will think you are speaking something else for example let’sssy you do german to eng or vise versa if you speak english , it will think you are speaking german and if you speak german it will think you are speaking english which is frustrating so change it and maybe more people will like your app. i honestly wish i could give you CERO stars.

by Dryce93

You can not switch the language over to a different language. You try and exit out, should work right???? Right??? Wrong! Literally preloads what you last had on there and it doesn’t matter how hard you try to switch the language it doesn’t work. I have tried every button and every option. Nothing works. Come on Apple step up the game a bit here.

Edit: I’m not changing my rating, but I figured out how to switch languages, convoluted! You have to change the languages at the top, tap the world symbol in the lower left part of the keyboard, change the keyboard back to English, then exit out of the keyboard, go back into it, then you can type and have it translated. What?! Been laughing at this for a while now, but I had to share in case anyone else was struggling. Convinced the only 5 star reviews are from Dev’s