Contact 醫健通eHealth

Contact 醫健通eHealth Support


Company Name:

About: The 醫健通eHealth App is developed by the Electronic Health Record Office of
the Health Bureau. It provides you with one-stop access to useful health
information and the electronic health record (eHR).


 
  2026-05-18

醫健通eHealth Customer Service 💢

Hard-to-find customer service info can be a red flag. Is 醫健通eHealth Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of eHR Office, Health Bureau, HKSARG



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit 醫健通eHealth Website

Privacy Policy: https://app.ehealth.gov.hk/privacy-policy

Developer: eHR Office, Health Bureau, HKSARG





Can I trust 醫健通eHealth app?

Protect your data and wallet. We investigate the developer's website (App.ehealth.gov.hk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.2 out of 5

Another failure by the HK government

2025-10-26

by Epic Hot Cheese

1: You can not complete registration within the app. You need to go to one of their designated medical center to show your HKID in person. What!?

2: Extremely long and confusing UI design, very user unfriendly.

3: Confusing mess from start to finish, after struggling with the app for 30 minutes only to find out you can’t finish the registration.

4: This is as bad as the “I AM Smart” app by the HK gov.

It is not available in Hong Kong store!

2025-10-27

by USD Is Paper

It is not available in Hong Kong store. Only in US store. It keeps spinning. It won’t open. Fire the persons who work on this project.

Unable to complete registration

2025-10-28

by Aleung626

Can’t complete registration because of identity authentication issue with the app




Have a Problem with 醫健通eHealth? Report Issue




Why should I report an Issue with 醫健通eHealth?

  1. Pulling issues faced by users like you is a good way to draw attention of 醫健通eHealth to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 醫健通eHealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 醫健通eHealth.


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