RR Reviews

Approving an RO now takes an hour instead of a couple of seconds. Too many extra pages and options. Rapid Recon was a lot better before they added all of the extras

I do not use the mobile version as much (only to upload pictures). So I’m still figuring out RR . I rated it one star because the desktop version(is what I mostly use at work), is absolutely horrible. Where to start? When the people that were designing the web version, were they sitting 2 inches from they’re screen? Desktop view is extremely zoomed in. The desktop version is hard to look at. Labor time is no longer added up when inputed, and when adding lines from the excessively long option list. It always resets to the top when done adding one line. The color scheme of the desktop version is horrid. I honestly loved the older version, please correct. I write this review in the hopes of the design team sees it. Sometimes if it ain’t broke don’t fix it. Tried to express my input to your support team, but has fallen on deaf ears. Only got replies to the extent of contacting me and training me how to use the “new version” of rapid. I don’t need training, the site is simplistic. But your design team has gone the extent to complicate it. If you really care about the product you distribute to dealers, you would consider my critique.

Not sincerely ,
An unsatisfied user

The old Rapidrecon version was much better than the new one. Now you have to click a new window every time you want to do something.

New layout is unnecessary and RR crashes sometimes trying to upload pictures. If something isn’t broke don’t fix it.

DONT FIX WHAT ISNT BROKEN

Rapid reduces the reconditioning timeframe by more then 50% on average when the team is engaged and follows the process. Rapid has a great team to help get you installed and up and running. Must have technology!

Great app. It allows you to track inventory, recon work needing approved even while I’m away from the dealer. Vendors don’t have to wait around for me to sign something. Digitally saving everyone time.

Rapid Recon has a great team that is dedicated to helping the dealer become more efficient with their reconditioning work flows and processes which leads to a better bottom line.

The new quick links feature is awesome. It’s a huge timesaver for us.

Everything looks way more modern than other rapid. Everything is easy to navigate through would recommend to others!

At first I thought RR was a good way to be more productive....boy was I wrong....two months later I realized I had gained 136 lbs....my dog no longer recognized me and attacked me daily! I went to my mother’s house to stay safe from the daily dog attacks only to find that rapid recon had followed me there and waited for me to go to work before quietly slipping into my mother’s home and brutally raped her with a baseball bat wrapped in barb wire and dipped in honey and rolled in glass. That’s why I’m only giving RR 4 stars.