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Company Name: Rapid Recon Inc.
About: Rapid Recon is a reconditioning software for dealer management.
Headquarters: Palo Alto, California, United States.
RR Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with RR - Dealer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RR - Dealer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rapid Recon Inc.
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Read 3 Customer Service Reviews 😭😔💔
New design is horrible
by Bigboto671
I do not use the mobile version as much (only to upload pictures). So I’m still figuring out the app. I rated it one star because the desktop version(is what I mostly use at work), is absolutely horrible. Where to start? When the people that were designing the web version, were they sitting 2 inches from they’re screen? Desktop view is extremely zoomed in. The desktop version is hard to look at. Labor time is no longer added up when inputed, and when adding lines from the excessively long option list. It always resets to the top when done adding one line. The color scheme of the desktop version is horrid. I honestly loved the older version, please correct. I write this review in the hopes of the design team sees it. Sometimes if it ain’t broke don’t fix it. Tried to express my input to your support team, but has fallen on deaf ears. Only got replies to the extent of contacting me and training me how to use the “new version” of rapid. I don’t need training, the site is simplistic. But your design team has gone the extent to complicate it. If you really care about the product you distribute to dealers, you would consider my critique.
Not sincerely ,
An unsatisfied user
Way over thought
by Kweags
Approving an RO now takes an hour instead of a couple of seconds. Too many extra pages and options. Rapid Recon was a lot better before they added all of the extras
Old version way better
by Unhappy826492
The old Rapidrecon version was much better than the new one. Now you have to click a new window every time you want to do something.
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- Pulling issues faced by users like you is a good way to draw attention of RR - Dealer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a RR - Dealer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RR - Dealer.
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