GM - Dealer SalesAssistant Reviews

GM - Dealer SalesAssistant Reviews

Published by on 2021-07-27

🏷️ About: This sales assistant application provides GM dealership personnel with instant access to information to assist any sales process, anywhere. Functionality at your fingertips, consisting of: - View and/or locate vehicles from inventory, trading partners or search by radius - Customer look-up, including Manifest - Shareable how to, training and custom videos - Reverse Tow Information - and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.0%

😎👌🔥 Positive experience
29.0%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 572 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Tony was extremely helpful in bringing the user up to date with all the DSA capability and how it can help them assist their customers.

- The app is considered the best tool for salespeople.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

No inventory search

2022-05-21

Removing the ability to search my inventory based on selected specs made GM absolutely useless. That’s 99% of what I used it for.

Can’t see inventory

2022-06-22

App is worthless now that we can’t search what’s in our inventory. Fix it or forget anyone using it.

FIX THE APP!!!!

2022-07-23

I have the latest IPhone XS Max on the latest IOS update. I am missing the “search” icon and I cannot see my inventory. Fix this

Your Session Has Ended. Please Login Again.

2022-08-24

As soon as I login and make any selection GM force closes on me stating, “Your session has ended. Please login again”. I’m new to selling Chevrolet vehicles and this would be a great tool but 95% of the time I’m unable to get passed the first click of a button.

GM retiree login removed

2022-09-25

The this app Family first website as always suggestion downloading GM. this app retirees had access to the previous App. What happened?

App locked me out

2022-10-26

I spent many hours looking for a contact to help me reset my password. I’m extremely disappointed at this moment. I have used GM for a long time to assist buyers make informed vehicle selections. I also deleted GM and reinstalled but to no success. I feel helpless.

Does not have family first support

2022-11-27

This version lacks the family first support that the previous iteration of GM had. Was such an incredibly useful tool. A major step backwards.

No more GM Family First

2022-12-28

The latest update has eliminated the ability of discount eligible employees and retirees from viewing vehicle options, prices and availability. Another example of this app reducing its loyalty to the people that continue to build and have built the company over a long career.

Bring back GM Family First support

2023-01-29

Why is this no longer supported? I’m in the process of looking for a new vehicle and as a this app employee we should still have access to this.

GM Family First support gone?

2023-03-02

What happened to being able to log in as this app Family First? I used this alot shopping for vehicles because of my employee discount.

Won’t load

2023-03-31

It won’t load at all. Any troubleshooting tips? I’ve deleted GM and redownloaded. Don’t know what else I could do really.

GM Sites are SUPER SLOW!!

2023-05-02

What is going on? DSA is letting us down! So much for real time information to give to our customers… Globalconnect is slow too…

App is useless for me now

2023-06-02

I can’t look at my inventory and see what I have in stock. Whatever was changed Tuesday night screwed GM up.

Display issue on iPhone se

2023-07-04

I was entering in a vehicle under the tow tab, and the only two specs that showed were part of the gear ratio and the weight you could tow with that gearing. But it didn’t show GVWR, Gross combination weight or anything else? Payload, none of that?

No option to reset password

2023-08-04

There’s no option to reset password, haven’t been able to login in a long time.

Tow specs don’t work

2023-09-05

I look up the specs for capacities and such and it is completely blank no matter what I do. Really needs to be fixed

Add text sharing

2023-10-07

Seeing that this a cell phone app, why isn’t “share to text” an option? Instead we only have email and print.

“Compare” section

2023-11-07

In my this app training, it says there should be a “compare” to other brands tab. I am unable to find it. Can someone please help? Thanks!

Love it!

2023-12-09

Best tool for sales people!

DSA app

2024-01-09

Tony was extremely helpful in bringing me up to date with all the DSA capability and how it can help me assist my customers

Great App!

2024-11-21

You can access a whole lot of information on GM, and it's fantastic! One thing I would love to see is the ability to sign in to GM with Touch ID for iPhone. It would definitely help to answer tough technical questions on the spot without looking distracted from the customer.



Is GM Safe? 🤗🙏


Yes. GM - Dealer SalesAssistant is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 572 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for GM Is 33.7/100.


Is GM Legit? 💯


Yes. GM - Dealer SalesAssistant is legit, but not 100% legit to us. This conclusion was arrived at by running over 572 GM - Dealer SalesAssistant User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GM Is 49.9/100..


Is GM - Dealer SalesAssistant not working? 🚨


GM - Dealer SalesAssistant works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with GM - Dealer SalesAssistant? Post a Review




Features

This sales assistant application provides GM dealership personnel with instant access to information to assist any sales process, anywhere.

By downloading, installing or using this application, you agree to the privacy statement, which may be updated from time to time.

The ability to share "The Right Information, at the Right Time" with any customer no matter where they are.

This application is intended for internal use only by GM dealership personnel.

Please visit to view the privacy statement in its entirety.

  Customer Service/Support
Developer:
General Motors Company