Company Name: Rush Street Interactive LLC
About: Operated by the largest casino in the state of Illinois, place a bet with the
award-winning BetRivers sportsbook, a brand you can trust! To start online
sports betting, just download the FREE BetRivers app and create your mobile
account.
The final step, which is required by Illinois law, is to validate
your location, one-time only, by visiting Rivers Casino Des Plaines (which is
centrally located just steps from Chicago O’.
Listed below are our top recommendations on how to get in contact with BetRivers Sportsbook Illinois. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BetRivers Sportsbook Illinois. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Im having an issue connecting my card to withdrawal funds or even depositing funds.
by Ashktehlluvvn
Would not recommend. Chat is useless if you actually have issues
by MeanGene0022
This is by far the worst sports betting app in Illinois, period. It’s been this way since it’s inception. It continuously lags and is jumpy. You go to click on a team and because the screen jumps, you end up clicking on a team you didn’t intend on clicking on. Everything is just slow. When you sign in, it keeps prompting you to take advantage of the $250 signup bonus even after you took advantage of it. So you have to exit out of at least two separate screens to even get to the Home/Betting screen and games. It’s super frustrating because you click “x” to exit the two screens and it lags. I don’t know how a casino across multiple states can have such a bad app for almost a year now. No improvements. I use four other betting apps in Illinois and relegate this app for my “pizza bets.” I refuse to do any serious, big money betting on this app. Even the bonuses they offer you are lacking compared to the other apps in Illinois. Long story their cheap and take the customers for granted. Surprising for a casino/app that has so much competition in the state.
by Keeping Itvreal
I have never written a review before, until now. I’m truly embarrassed for whomever signed off on the launch of this service & thought this was acceptable. Simply put, this is worst spots book app out there period. The only thing worse than the app is the customer service. You can never speak to anyone live for any issue or any reason. Your only option then is to ask questions via a sub-par chat platform & hope someone will respond in the next day or so. Even then, they proved conflicting answers to basic account questions. Again another waste of time... Glitches are abound all over the site which is frustrating & even worse an additional time waister. Even the player promos they offer as a benefit are a joke. they do a very poor job of clearly communicating the rules. So you have to read through pages of fine print that will come back to take your money without you realizing it due to unclear language in the rules section. Classic bait & switch. Fan Duel,
D-Kings or your local bookie r far better options.
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