Contact BetRivers Sportsbook Illinois Support

Would not recommend. Chat is useless if you actually have issues

This is by far the worst sports betting app in Illinois, period. It’s been this way since it’s inception. It continuously lags and is jumpy. You go to click on a team and because the screen jumps, you end up clicking on a team you didn’t intend on clicking on. Everything is just slow. When you sign in, it keeps prompting you to take advantage of the $250 signup bonus even after you took advantage of it. So you have to exit out of at least two separate screens to even get to the Home/Betting screen and games. It’s super frustrating because you click “x” to exit the two screens and it lags. I don’t know how a casino across multiple states can have such a bad app for almost a year now. No improvements. I use four other betting apps in Illinois and relegate this app for my “pizza bets.” I refuse to do any serious, big money betting on this app. Even the bonuses they offer you are lacking compared to the other apps in Illinois. Long story their cheap and take the customers for granted. Surprising for a casino/app that has so much competition in the state.

I have never written a review before, until now. I’m truly embarrassed for whomever signed off on the launch of this service & thought this was acceptable. Simply put, this is worst spots book app out there period. The only thing worse than the app is the customer service. You can never speak to anyone live for any issue or any reason. Your only option then is to ask questions via a sub-par chat platform & hope someone will respond in the next day or so. Even then, they proved conflicting answers to basic account questions. Again another waste of time... Glitches are abound all over the site which is frustrating & even worse an additional time waister. Even the player promos they offer as a benefit are a joke. they do a very poor job of clearly communicating the rules. So you have to read through pages of fine print that will come back to take your money without you realizing it due to unclear language in the rules section. Classic bait & switch. Fan Duel, D-Kings or your local bookie r far better options.