Contact Okyo Garde Support
Company Name: Palo Alto Networks
About: Okyo Garde: Enterprise-grade cybersecurity that Palo Alto Networks is known for,
designed with consumer simplicity, for home and small business.
Whether at home
or at your business, you deserve the best protection from cyber attacks.
Okyo Garde Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Okyo Garde. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Okyo Garde. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Palo Alto Networks
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Chrome Valley Customs Website
Privacy Policy: https://spaceapegames.com/privacy-policy
Developer: Space Ape
Read 2 Customer Service Reviews 😭😔💔
I can’t believe this came from Palo Alto.
by BasenjiBuddy
I really wanted to like this app and the Okyo Garde router/WiFi. I'm an IT professional, and I've been very happy with the Palo Alto firewall I installed at work.
However, installing this was pure torture. Since I'm visually-impaired, I shot the QR code on my iPad, downloaded the app, zoomed in, and went to work. No love. I got the the blinking ring portion of the setup, and nothing worked. After several retries, my spouse suggested trying an iPhone instead. That worked. Which is odd.
It's a good thing she was around. The app is not at all accessible, many parts of it don't work with VoiceOver, and it's visually difficult, switching from dark to light for no reason.
But, we finally got the unit running. That's when I discovered the real show-stopper: there is no way to change any of the internal network settings. You're stuck with 192.168.1.9/24 as your network, and the default DHCP settings. The only thing you can change is what DNS servers you point to.
Since there are several devices on my home network that use fixed IP addresses, and my network is configured everywhere as a different subnet, I was stuck. I contacted their support and was told that these settings "currently can not be changed." The support rep suggested that I just put the Okyo unit between my cable modem and existing router (in my case, a IPFire-based firewall, with my WiFi handled by an access point in bridge mode). They seemed confused when I pointed out that it would make the Okyo's WiFi useless to me, since if I used my wireless devices with it, they'd be on a totally different subnet than the servers and hardwired computers.
In the end, I gave up. The Okyo Garde is going back, and I'll have to reconsider what to do next. It's surprising that something coming from Palo Alto would be so poorly-thought-out.
Best security with super simplicity!!!
by JSKUSA
One of the most secure services to protect our business with a super simple App.
Have a Problem with Okyo Garde? Report Issue
Why should I report an Issue with Okyo Garde?
- Pulling issues faced by users like you is a good way to draw attention of Okyo Garde to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Okyo Garde customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Okyo Garde.
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