Sounce app not working? crashes or has problems?

Sounce Status

Last Updated on 2022-02-21 by Maxence Santi

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Common Sounce Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sounce app on iOS and Android devices. Solve all Sounce app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sounce iPhone Issues and Solutions

Sounce iOS app crashes, not working, errors
Sounce iOS app network issues
Sounce on iOS has black/white screen

Sounce Android App Issues and Solutions

Sounce has errors/crashing/not working
Sounce server network connectivity issues
Sounce has black screen

Sounce iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sounce app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sounce app crashes or not working on Iphone (iOS):

Close and restart the Sounce app on iPhone
Update Sounce app to the Latest Version for iOS
Uninstall and reinstall Sounce iPhone app
Update your iPhone to the latest iOS version

Fix Sounce on iPhone unable to connect to server/internet connection issues::

To resolve Sounce network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sounce black/white screen (blank screen) on iPhone:

Follow the Sounce iOS app troubleshooting guide Here →

Sounce Android App Issues and Solutions

Fix Sounce not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sounce app issues:

Force Stop the Sounce App
1. On android, goto "Settings" » click Sounce app. » click "Force Stop".

Update Sounce to the latest version on PlayStore

Clear Sounce App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sounce app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sounce.

Fix Sounce unable to contact server/ Sounce internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sounce » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sounce » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sounce on android.

Solve Sounce black/white screens issue on Android:

Follow the Sounce android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maxence Santi, developers of Sounce.

About this app

Create your personal and unique atmosphere by choosing sounds from the library, adjust the volumes for a perfect harmony and listen to your creation. Indefinitely. From visuals to interaction, Sounce has been designed to deliver a true peace of mind experience. Duration : start a timer allowing you to set an automatic stop of the playback. this app is a free app to help you focus, relax or fall asleep. Presets : save your favorite configuration and quickly access them to listen to them again.