Contact Ascentra CU Support
Company Name: Ascentra Credit Union
About: Ascentra Credit Union are a democratically run, not-for-profit cooperative, driven by the input &
participation of member-owners- people.
Headquarters: Bettendorf, Iowa, United States.
Ascentra CU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ascentra Credit Union
Verified email ✔✔
E-Mail: info@ascentra.org
Website: 🌍 Visit Ascentra CU Website
Privacy Policy: https://www.ascentra.org/privacy-notice
Developer: Ascentra Credit Union
More Matches
Get Pricing Info for Ascentra Credit UnionContact Ascentra Credit Union! Or Contact Support
Need help using Ascentra Credit Union? Try their Help Center now!
Ascentra Credit Union in the News!
Social Support and Contacts
Ascentra Credit Union on Facebook!
Ascentra Credit Union on Twitter!
Ascentra Credit Union on LinkedIn!
3 Most reported problems 😔💔
Not accurate
by Bre$527
My biggest complaint about this app/service is that the balances don’t automatically adjust to the new balance after u do a transfer or pay you’re credit card. It’s very frustrating and inconvenient. Doesn’t leave me with the satisfaction that I actually paid anything.
The second complaint which also ties into the first is the spending pie chart . My husband thought this was a great tool but he felt financially stressed for a while about how much money we were spending. Until one day I was looking at mine and noticed it was calculating double charges which initially had us scared we were getting double charges all over the place and things we didn’t remember buying. I have a daughter in College attached to my profile but in a separate account and her charges were showing up in this pie graft as well as double charges in my personal credit card. It’s very confusing inaccurate and doesn’t help at all once again it doesn’t auto adjust correctly to reflect the real amount spent 🙄
Stivers Ascentra app review
by Troy Stivers
Could be improved greatly if the credit card information was more accurate on payments and transactions. Also if we could see up to date transactions on this app instead of going to another page from the internet. It’s too time consuming to go to different places for the information that used to be displayed in the app before the updates.
Not a fan of the new app
by SJD1234567
I really dislike how hard it is to get into my account with this new app. I tell it to “save my info” and to “register this device” but it never sticks. Also, I loved that the previous app had an “instant balance” option. This one does not.
Have a Problem with Ascentra CU Mobile? Report Issue
Why should I report an Issue with Ascentra CU Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Ascentra CU Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ascentra CU Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ascentra CU Mobile.
