Contact NassWallet Support
Company Name: NassWallet
About: NassWallet - Digital Banking for the New Era.
SERVICES
- Add Cash & Make
Withdrawals
- Money Transfer
- Western Union
- eVoucher
- Mobile Top-Up
- Pay
with a QR Code
- Salary Payment
NassWallet is your easy-to-use, secure, and
effortlessly efficient mobile app.
NassWallet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NassWallet Website
Privacy Policy: https://nass.iq/privacy-policy
Developer: NASS E-Payment
3 Most reported problems 😔💔
Very inconvenient
by Tate911
I usually don’t bother writing a review but this app really frustrated me.
Possibly the most inconvenient of all other similar apps. After not using the app for a while, my account was suspended and the only prompt the app gave was to call their number. It turned out to be just a KYC verification that i had to do through WhatsApp 🤦🏻♂️
I hope this reaches the relevant departments, here are some points to improve upon/fix:
1. Add FaceID/fingerprint verification to login and transactions
2. the KYC process to be added in the app interface
3. Improve the UI/UX as it is confusing to navigate
4. Prices of digital vouchers are higher than competitors
5. Locations of some agents on the map aren’t accurate.
There is bug to be fixed
by Aram Mahruf
Please fix current bug app cannot be open or cannot do any transaction if opened directly take you out
Too much ad notification
by Shayar Hashim
Too much ad notification! It is really annoying!!
Have a Problem with NassWallet? Report Issue
Why should I report an Issue with NassWallet?
- Pulling issues faced by users like you is a good way to draw attention of NassWallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NassWallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NassWallet.
