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by RIPlearjet

I really wanted to like this app after hearing about it. It sounded like a great concept and I figured I’d give it a go. From the beginning the app was very confusing on providing information as to what stocks were actually being bought, pending, or sold. Even with the transactions filter it would say a stock was pending to be bought then never would go through. I still have “pending stocks” from 5 months ago!

As others have mentioned make sure you limit the amount of money you want invested or it will invest for EVERY purchase you make on connected cards. It does not matter wether that company has a publicly traded stock or not. This should be fixed to limit only to public stock purchases.

The app is constantly buggy and lags like crazy. You’ll be in the middle of trying to do something and the app crashes. It’s extremely annoying and seems to only have gotten worse lately.

I finally decided to pull the plug today, I’m selling all the stocks I have in it and deleting my account. They also make it quite a lengthy process to close your account. There have been too many issues. I’ll be sticking to Robinhood for my stock purchases.

by Tntnvtftvv

Really wanted to like this App. Stayed on for about 6 months before removing my bank account information. Beware! When they say they invest $1 in every purchase they mean EVERY PURCHSE! Including utilities, rent…even if the company or bill you paid doesn’t have shares. It adds up extremely fast! Then it’ll stay pending for a long time. I finally cashed out as much as I could (roughly $100) but I currently still have $40 in stupid investments and they won’t allow me to sell. I’ve tried multiple times to sell but all it gives me is an error. I’ve decided to just take the $40 loss and delete all my info and delete the application completely. Beware. I think it was a great idea but poor execution. It most definitely needed to be troubleshooted before they launched it.

by MrsSwartzRN

This company is ridiculous and I am starting to believe it to be total fraud. After depositing money the first time things seemed fine. I made a small deposit at first. The next deposit the same. Everything fine. When I tried to withdraw came the problems. Money “pending” for over a month, no responses from any customer service, and “we’ll take care of it” followed by absolute silence and no progress. There is STILL money in my account I have been trying to get back for over a month with ZERO response from them. And any attempts to close the account have failed. DO NOT TRUST THIS COMPANY. I will be filing formal complaints with the SEC and the BBB regarding this matter. I hope they are shut down permanently ASAP.