Contact Public Support
Company Name: T3 Securities, Inc.
About: T3 Motion produces personal mobility vehicles meeting the stringent performance standards and image
of the law enforcement professionals.
Headquarters: Costa Mesa, California, United States.
Public Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Public: Stocks, Options, Bonds. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Public: Stocks, Options, Bonds. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of T3 Securities, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Public Website
Privacy Policy: https://public.com/privacy-policy/
Developer: Public Holdings Inc
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Read 9 Customer Service Reviews 😭😔💔
As of 9/8/23 I sold my stocks and had money waiting to get withdrawn. The rep I spoke with locked me out of the account and no I can’t access the account. Please advise to update all contact info bc I have an old number used on the account and that number is no longer accurate. I have emailed customer service on this and since have filed a dispute with my bank in regards to this scam. I highly do not recommend this to anyone.
Public initiated a sale for 2 of my stocks and sold them right before market close. My money from the sale is missing. This is fraud. No customer service to speak of.
On Monday August 8 public.com transferred $100 from my bank account for weekly recurring, but I sold my Bitcoin Can you put that money to my bank please..
Trying to transfer from brokerage and have the hardest time doing so. Every time I log in it said it's in transit it's been over a month now
Complaint to FINRA: Public.com keeps locking me out of my account every month or so, and I have to go through a painful ordeal to fix it, but it has to be harassment. I downloaded a new app, on a new phone, with a new phone number; and use it and sign in all months and then it locks me out and has the old phone number now for verification; so now I am locked out from trading and transferring or doing any business at a critical trading time. The do this kind of thing every month to me. Is this happening to other users? If you change the password, it never works the next time. They lock me out of my account always a critical time and I feel it is purposeful and how dangerous is it when I change the phone, download a new app and have a new number that has all been verified and the old one removed to now be the primary number again it a massive flaw in their software. To have the old number be there had to be purposeful, and I believe to lock me out or they have a serious issue in their sign in software execution systems.. This kind of thing with one's assets at stake has to be stopped.
I'm unable to log in with my email& password It says not the correct log in info that it was invalad
If you Read This Review you won’t download this app. This company has worthless customer service
by Laddvance
I hope people don’t download this app because they read this review . No way of reaching a real person on the phone. I have had a nightmare situation been begging for an actual person to call me going on 4 days now. And the phone number takes you to a message that says to email them and hangs up on you. Their customer service rep told me know phone support. Really ?? When you are putting your trust into a company with your money you deserve way better than this . There was a glitch that transferred $1715 , 5 x when I got an error purchasing a stock. Wound up not getting the stock and it went up the next day. Now there is $10,000 I didn’t authorize in my account because of the error. Luckily it was pending so I had to freeze and might have to cancel my bank account because PUBLIC won’t cancel the pending deposit . Won’t listen to or take my concerns seriously snd keep ignoring my request to look into it. I get some standard answers from them that they can’t reverse the pending amount . They don’t even have my money and will never get it but they won’t look into the error I claimed happened . And are putting me through the worst time here I’m Los Angeles county worst coronavirus situation in the country and these people are making me have to go to my bank. Unbelievable. No compassion for people . I hope people don’t download this app because of this review .
Stay Away!! When the day comes you be glad!!!
by N Kramer
Customer Service is Non-Existent, Apple Needs to step in and remove them from the App Store, they will at some point mess up and take your money, with no way to contact or get assistance. You are trusting your money with unregulated Snake Oils Salesperson…. Make the move now to an established company!! These people deserve jail time for what they do. 9 months in and they still have yet to respond even to my States AG!!
Stay Away from Public!! First there isn’t a Customer Service to Speak off!! Second when their system makes a mistake in App, they will expect you to cover it!! Stay Away!! App reported the number of shares I had double a few months ago, then was corporate event locking the stock, after that was removed, sold stock, now they are putting me on the Hook for Extra Stock that their app told me I owned. Be warned!! Even my states AG is finding them difficult or impossible to reach out to anyone at Public. Easiest way to Hide I guess is not respond. Edit: Developer responses faster to negative comment than they do to messages in app or through email!! Stay Away!! Update: March 01 ‘21, be warned they stole about 40 dollars from me and have yet to make it right almost 6 months afterwards. March 17 ‘21 they are now still holding onto and not allowing me to sell the stock they forced me to purchase. Stay Away!! They are not trustworthy!!
Terrible Customer Service & More
by Davidsphoto
I’ve been emailing Public time and time again about issue I am having over their app. It takes them over a week to respond, and when they do, it seems like they just pick a copy and paste response that matches my issue. On top of that, their basic in app support is so hard to get through when you just want to send a custom message. I’ve emailed them about multiple issues with their app that threatened my Portfolio and gave suggestions. They responded but only addressed one, and not the actual issues. On top of that, one of the companies I’m invested in, just went through a merger and made it final Friday the 30th of April. Public had 2 days to finalize the merger and follow the merger requirements. Yet they took their time, and I lost money because of it.
I do not feel safe with keeping my money with a company that is so hard to get ahold of and is failing to support their customers. On top of that, there are so many other apps that have a way better social community than Pubic like Webull. So I will at some point, be transferring all my holdings and cash, over to Webull. They have so many more trading options and you can even open an IRA there.
PS:
I see other reviews like this one and Public responds to it. So Public, if you do respond, you best be ready to make a phone call and appropriately address all issues on your app.
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