AMSConnect app not working? crashes or has problems?

AMSConnect Status

Published by on 2023-12-20

AMS Connect is a HIPAA compliant mobile application for critical and secure text
messaging. Enhancing critical messaging workflows AMS Connect also integrates
with American Messaging’s suite of critical messaging devices, providing
reliable, secure, and redundant messaging.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
150.0%

Crashes
100.0%


Reported Issues: 3 Comments

By Anthony Smith   3 months ago


Both my wife and I get a white screen on opening AMS Connect app. Have to delete then download new copy of app then register. I have had to do this eight times in a row in trying to make appts. iPhone 12 regular iOS updates. So download, reset up and make appt then next time open app just blank screen

By Chris   1 year ago


The app goes blank (white ) 10 minutes after installation.

By Christine Billing   1 year ago


I am unable to register on the Naracoorte GP


Common dislikes about AMSConnect app

- Unprofessional to delete reviews

- Low frequency alert/alarm not available

- Personal privacy sacrificed to maintain patient privacy



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Common AMSConnect Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Messaging, LLC, developers of AMSConnect.


95.24% Contact Match

Developer: American Messaging Services

E-Mail: [email protected]

Website: Visit AMSConnect Website

95.24% Contact Match

Developer: ET Mobile

E-Mail: [email protected]

Website: Visit ET Mobile Website



About this app

Adds backup and redundancy to the traditional “hand-off” or “pass around” pager with easy opt-in and opt-out of on-call pagers at any time. - Silent/Do Not Disturb Override – AMS Connect notifications can override “Silent” and “Do Not Disturb” phone settings when Critical Alerts are “Allowed” by the end-user. - Message Forwarding – Let your colleagues know who is covering you when off-duty and have your messages automatically forwarded to that person. - Availability Status – Set your status to let contacts know if you are available, bust or off duty and view the status of others. - Mobile & Web Accessibility – Access AMS Connect anytime, anywhere with device sync. - Read Receipts – See exactly if, and when your colleagues have read your messages with receipts. - Quick Messages - Quickly send commonly used messages by selecting from a list of pre-populated phrases or create your own. - Voice Notes – Record a voice message and send it securely within a conversation thread. - Photo & File Share – Safely send up to 5 photo and file attachments including PDF, Word, and Excel documents up to 28MB at a time. - Archived Messaging History – Ability to archive single, multiple or all messages (according to your organization’s retention policy). - Searchable Directory – Access a listing of professionals from your organization and message them directly. - Urgent Message – Alert your care team to critical information and events by sending an urgent message with a unique tone. - Critical Group Messaging – Privately and securely message individuals, teams, and other distribution groups. - Secure External Messaging – (enhanced feature) Send a HIPAA secure message or photo to anyone with a mobile phone.  Enhancing critical messaging workflows AMS Connect also integrates with American Messaging’s suite of critical messaging devices, providing reliable, secure, and redundant messaging. - Send and receive secure text messages in compliance with HIPAA standards. - Pager Integration – Messages arrive on your pager, smartphone or both for redundancy and convenience. - Service Teams – Send a page to a service team or group.  Secure external messages are encrypted conversations between an American Messaging user and an external user with a mobile device.  AMS Connect is a HIPAA compliant mobile application for critical and secure text messaging.  No need to sign up and remember usernames and passwords.  Just quick, easy secure communication. 



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