ActiveCollab app not working? crashes or has problems?

ActiveCollab Status

Published by A51 DOO on 2023-11-24

ActiveCollab is THE project management tool that helps you complete your
projects within budget and deadline. ORGANIZE & MANAGE • Split your projects
into tasks • Set up start and due dates for each task • Assign tasks to the
right people • Upload files COMMUNICATE & COLLABORATE • Track a task's
progress through comments • Mention team members • Put endless email chains
behind you! PLAN & STAY UPDATED • G.

I have a problem with ActiveCollab

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Most reported problems

Reported Issues: 1 Comments

By Merideth Sweeney 1 year ago

When I tap send the magic link, a red pop up says no user even though I have triple-checked my email address input. So, I choose the alternate option and type in my password. Then the message is "please try a different email/password combination. I went on my desktop and changed my password and input new password into IOS app but still no luck getting into my Apple phone

Common dislikes about ActiveCollab app

- App is not sized for iPad

- Blocks and hides Safari from Share

- Forces users to use built-in browser

- Laggy website browser pretending to be an app

- No authorization via Google

Have a Problem with ActiveCollab: Work Management? Report Issue

Common ActiveCollab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ActiveCollab app on iOS and Android devices. Solve all ActiveCollab app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ActiveCollab iPhone Issues and Solutions

ActiveCollab iOS app crashes, not working, errors
ActiveCollab iOS app network issues
ActiveCollab on iOS has black/white screen

ActiveCollab Android App Issues and Solutions

ActiveCollab has errors/crashing/not working
ActiveCollab server network connectivity issues
ActiveCollab has black screen

ActiveCollab iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ActiveCollab app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ActiveCollab app crashes or not working on Iphone (iOS):

Close and restart the ActiveCollab app on iPhone
Update ActiveCollab app to the Latest Version for iOS
Uninstall and reinstall ActiveCollab iPhone app
Update your iPhone to the latest iOS version

Fix ActiveCollab on iPhone unable to connect to server/internet connection issues::

To resolve ActiveCollab network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ActiveCollab black/white screen (blank screen) on iPhone:

Follow the ActiveCollab iOS app troubleshooting guide Here →

ActiveCollab Android App Issues and Solutions

Fix ActiveCollab not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ActiveCollab app issues:

Force Stop the ActiveCollab App
1. On android, goto "Settings" » click ActiveCollab app. » click "Force Stop".

Update ActiveCollab to the latest version on PlayStore

Clear ActiveCollab App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ActiveCollab app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ActiveCollab.

Fix ActiveCollab unable to contact server/ ActiveCollab internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ActiveCollab » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ActiveCollab » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ActiveCollab on android.

Solve ActiveCollab black/white screens issue on Android:

Follow the ActiveCollab android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at A51 DOO, developers of ActiveCollab.

100% Contact Match

Developer: A51 DOO

E-Mail: [email protected]

Website: Visit ActiveCollab Website

About this app

this app is THE project management tool that helps you complete your projects within budget and deadline. But that's not all. Collaborate with your team and clients or use this app for personal organisation. Keep the essentials in your pocket, and stay in the loop wherever you are!