Contact my e-PASS

Contact my e PASS Support


Company Name:

About: The Mobile Application is intended for Nea Attiki Odos existing customers
(e-PASS subscribers) and provides functionalities existing on the Customer WEB
portal https://cs.attiki-odos.


 
  2025-02-12

my e PASS Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit my e-PASS Website

Privacy Policy: https://cs.attiki-odos.gr:4444/_docs/ToU_MOBILE_ENG_GR.html

Developer: IBI Group Hellas SA




Privacy & Terms:

https://cs.attiki-odos.gr





1 Most reported problems 😔💔

3.3 out of 5

bad user experience

2025-07-02

by Tsoglani

There is no warning or alert that you changed your old app. Have been trying troubleshoot login in to the old app for 5 mins then to realize you produced a new app.

I had login issues with the new app too. I do not think this was properly tested.

The sandwich bar on the right but the menu pops up from the left. Not a big deal but for someone that has been trying to login for 5 mins, this was annoying.




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Why should I report an Issue with my e-PASS?

  1. Pulling issues faced by users like you is a good way to draw attention of my e-PASS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a my e-PASS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using my e-PASS.


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