MyGabb Reviews

MyGabb Reviews

Published by on 2024-10-31

🏷️ About: With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones. Once set up, you'll be able to check the location of each phone with a simple tap.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
44.9%

👿🤬😠 Negative experience
38.3%

😎👌🔥 Positive experience
16.8%

~ from Justuseapp.com NLP analysis of 7,587 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Affordable phone and plan

- GPS capability to track location

- Ability to send pictures via text

- Ability to send check-ins and calls with Gabb watch

- Ability to control lock mode on kids watches



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Locate future does not update in a timely manner

2022-05-21

The title says it all. The locate feature is something that led my wife and I to choose gab. But the feature does not work effectively. Half the time MyGabb reports the phone as being at school or my home, when I know that is not the case.

When the locate feature does work, it is very sluggish, almost to the point of being useless. I will press the locate button and then it’ll give me a location that was reported anywhere from 2 to 8 minutes ago. That is not that helpful when I am trying to determine where the phone (and my child) is. When I press the locate button I expect a near instantaneous, precise location of the phone.

Buggy app, lock mode crashes the app

2022-06-22

We’ve been using MyGabb to regularly update the lock mode on our kids watches (so we control when they can call/text/receive calls). The watches are ok. The GPS function is unfortunately not very accurate, sometimes absurdly so. My kids will be side by side wearing their watches and MyGabb will show them over a mile apart. About 3 weeks ago we opened MyGabb to edit their lock modes (going back to school after a break) but every time we tried to save an edit MyGabb would crash. Customer service has told me for several weeks now that they’re “very sorry” for this bug and they’ve made it a high priority to fix it. 3 weeks later, no change. Meanwhile, they have no problem continuing to charge me for the service. It‘s frustrating to have these problems with a service that is supposed to make my life easier.

Fine, but gps glitch if battery gets low

2022-07-23

The only real reason for MyGabb is to utilize the GPS feature of the phone. However, if the child’s phone battery gets low it stops “locating” and even once it’s charged again the location doesn’t automatically keep sending. You have to go through the process of either re-pairing the device or having them turn location off and back on and hope it resets. This is troubling though because if it would happen at a time when I need to be able to locate my child and they cannot reset it, it is useless.
I contacted Gabb support a couple times and they were no help at all…and it clearly hasn’t been fixed because it just happened to us AGAIN…

False claims about GPS!

2022-08-24

The basic idea of the Gabb phone was great:
Just a phone for kids for calls and texting and GPS, plus a few extras like music and camera, but no social media or wide open internet. The problem is that contrary to Gabb’a claims, there is NO GPS!! Nor is there even a fake GPS that uses WiFi networks like the first iPhone did back in 2007. So you cannot see your kid’s location, except when the kid is actually logged in to WiFi at home or at school (which is exactly when you don’t need the location info). To add insult to injury, Gabb shows your kids’ last WiFi location hours after the kid has already left that location. We are incredibly disappointed. It’s bad enough that they don’t have GPS but their false claims about GPS are even less excusable.

Disappointing GPS Tracking!!

2022-09-25

We really do love Gabb Wireless & their goals for keeping our kids safe! But.. their GPS is worthless. It only locates my kids half of the time, if that. We constantly receive a message saying my kids’ devices won’t respond. We also get alerted way too often that their location settings have been disabled & enabled, back & forth, over & over when neither one of our kids touch their location settings. And half of the time when we get those alerts, our kids don’t even have their phones on them. It’s really frustrating, especially during the times that we actually need to find them.

We also wish they would separate the Picture Messaging feature from the Group Texting feature instead of pairing them together. It would be great to have our kids in a group text but we don’t want them to have picture messages.

We were excited but sadly disappointed

2022-10-26

I really wish we could give this a better rating! We were so excited about the watches for our kids. Sadly, we’ve had multiple disappointments since getting the Gabb watches. The GPS is very inaccurate. I get tons of notifications that my kids are leaving safe zones when they are home or in bed, so those are useless. We were also excited for the chore features, but you have a limit of 3 and have to manually put them in each day so it’s not very practical. MyGabb also crashes a ton and takes forever to load (and I’m all updated) If you just want something for your kids to call/text the watches are good but the other features majorly need some work. Hopeful for future updates to improve them since are on a contract now.

Just ok

2022-11-27

MyGabb mostly does what it says but I'm finding things are falling short of being truly useful. Yes I can see the GPS, text and call, and assign tasks. BUT... 1- MyGabb is constantly dropping me off and I keep having to re-log in which is incredibly annoying. How do I get alerts if I'm not logged in? There's no quick way to log with face or touch ID, have to enter actual info or click passwords and go through that whole multi step process, multiple times/day. 2- I can assign tasks but there's no way to keep track of coins on MyGabb side. Kid can use them to feed the pet (which is somewhat fun but totally useless, and actually a distraction) but I can't see how many coins she's earned or for which tasks and there's no way for me to quantify any real reward. 3- can only assign three tasks at a time...? Why the limit and why so low? 4-MyGabb overall is kind of clunky and unintuitive. Settings/profile/Go make no sense. You can set alarms but only on the device, not in MyGabb . Can't change the name of her primary contact to "mom", it's locked as my full name which she doesn't like... etc, etc....

Good but not accurate

2022-12-28

The phone itself is really cool my daughter just received it for her birthday from her father and I. I bought a case for it from the site as well works as promised no internet or anything like that which we love, but I tested the gps ability which is one of the main reasons we bought it to keep and eye on her and to make sure that if she loses her phone we will know where it’s at but we can’t find it if the gps is showing she’s 20 minutes away and the phone is sitting right next to me it shows me exactly at our house but her phone is way off we’re both connected to the same WiFi as well. That’s one of the main reasons we bought this phone if it doesn’t get fixed im not sure if we will keep the service. Pretty disappointing. 🙁

Mostly good with one big flaw

2023-01-29

This is a great watch/phone to stay in touch with my young one. It has one glaring flaw though. They allow you to set a “Home” area for the watch, and if your child leaves it you get an immediate alert. Makes me feel safe letting them play in our neighborhood. However, MyGabb constantly sends me notifications my child has left our home area even when she is physically in my house. They had me factory reset the phone, didn’t work. Had me check for updates, everything was updated. Seems like it’s just a typical thing. The 1st few times it happened or scared the crap out of me cause I knew they should be nearby and thought someone had taken them. Now I just ignore the notifications which defeats the purpose of them in the first place.

Minor issues but still nice

2023-03-02

We got one for our 7 year old and 9 year old for Christmas. It barely came in today, which is fine due to the holiday season. The only issue we have is, the this app app lets us assign 10 people (including myself and my husband as guardians), however, only 7 of the contacts show up on both watches. I have tried to turn off and back on the watches. I went through the contacts in MyGabb to see if anything was wrong… each child has 8 contacts, myself and my husband which makes 10. But the actual watch leaves off 3 people. I can’t find anything online or in the user manual on how to fix this. But the calls are super clear and the GPS tracking really puts my mind at peace.

Ideal phone for teens

2023-03-31

I’m so glad I was told about this company- this is exactly what we wanted for our daughter. We didn’t want her taken captive by social media and screen time, and at the same time we wanted her to have the ability to call and text. She loves it and is so aware of other kids being too absorbed in their screens now that she’s actually grateful she doesn’t have a phone with internet! The one thing that would give this 5 stars for us would be to have a better camera. She loves to take pictures and her camera just doesn’t take quality pics. She wants to print them out and keep them but I don’t know if many are worth printing. So thanks Gabb for the phone and if you can at some point we would love a quality camera!

Almost perfect 1st phone

2023-05-02

We bought this for our 6th grader and it’s fantastic not to have to worry about him being on social media and other apps but still able to talk to friends, etc. Looks/feels like a regular smart phone. I just REALLY wish there was a way to view the content of text messages on MyGabb or in your account online OR some sort of filtering/alert system like Bark uses to make sure there is no inappropriate texting or cyber bullying happening. If it had that it would be perfect and 5 stars!

Love this phone

2023-06-02

We have tried a Sprint Flip phone for our 12 (now 13) year old and had many problems with her being able to interact still with the T9 typing. Plus the $30+ per month for only texting seemed way over priced.

With Gabb- she got a really fun phone, with excellent service, texting and group texting with ease. Plus the GPS phone finder function has been an excellent benefit for our teenager as well. Will recommend this widely to anyone who desires to keep their children off of social media and unlimited internet access that smart phones give.

Perfect Solutions for Kids!!!!

2023-07-04

I can’t say enough. My friends and family are always asking their kids to get off their phones and I don’t have to worry about that! My daughter uses her phone to create connections with family and friends through actual conversations. The My Gabb App allows me to track her location and even allows me to initiate a ring on her phone so if she misplaces it around the house it’s easy to find. This is PEACE OF MIND as a parent. My kid is safe, protected, and has the ability to gradually handle some additional responsibilities with having her own phone. LOVE THIS PHONE AND MyGabb!!

Finally a phone and app for kids whose parents care!!

2023-08-04

I love my daughters GABB phone and so does she! MyGabb makes it easy to keep track of her when she’s away from home. Even if she’s busy, I can see where she is. I love that her phone is so basic and she has talking, texting and music. These are all important for kids social and emotional development. I also live in a remote area and had my doubts about the service it would have. I have been pleasantly surprised. Great service with no issues. I recommend gabb to all my friends!

Love the Gabb watch!

2023-09-05

We have loved the Gabb watch for our 6 year old. We love we can see where she’s at when playing with friends, she can send check ins, and call her family. Two things I hope to see from Gabb is the option to send your child voice chats back- as they can only voice chat you, but you can’t send them back, as well as options to send full messages and not just preset messages. It’s been a little tricky in that aspect just because our little one is still learning to read! All in all, we LOVE the Gabb watch and would recommend it for anyone!!!!

Best Parent App Ever!!!

2023-10-07

This is the best App to track my kids and to always know where they are and how they are doing. I always try to recommend this company and app to as many of my friends I can because what they are doing is so amazing and unique. I am so happy that there is finally a phone for my kid with amazing features and kid-friendly tools. I 100% recommend this to even people who just want a phone without internet but still want to text and call. Will definitely buy more from Gabb Wireless.😁❤️

User friendly

2023-11-07

MyGabb is really user friendly. The gps is spot on as well which I love. My son loves his watch. If I could make a few suggestions, the step counter on MyGabb is always showing 0 steps even though I have a step count set, it only shows the average. Also eventually it would be cool to have a few different wallpaper settings to choose from. Over all though MyGabb and the watch are amazing and well worth it. I’m glad I went with this brand.

Everything about GABB is what we wanted!

2023-12-09

We bought our son a GABB phone through Colin Kartchner’s influence about a year ago. We tried looking for just a flip phone through Verizon but it was still $37 a month and had internet features which we did not want for our younger son. Literally wanted only it to be a phone and texting capabilities. We decided to upgrade to the Z2 phone and do Gabb’s trade in program; decided to give our son the capabilities to send pictures via text because he is responsible and understands our expectations. Love that they added the GPS capability now so that my husband and I both have access to his location as well as reminders to charge my sons phone when it is getting low. GABB has way exceeded our expectations and the phone and plan is BEEY reasonable priced. PLUS I feel like my son is protected from all the dangers of the internet, Snapchat and other apps kids DON’T need!🙌🏼

Teenagers and children should not have the internet on their phones

2024-01-09

Love this phone. It is affordable and practical. There is no reason for kids to need or have the internet on their phones. We bought this for my 7th grader and we love it. We can text each other and her friends can texts. It has been the perfect phone for our daughter and family standards. I have not had to fight with her about being on her phone all the time. She has need great with it.

Gabb watch. Absolutely LOVE!

2024-12-22

We got this watch for our son who is in kindergarten. It seemed way WAY to young for any sort of device but after a few times of not being able to find him when he’d switched friends houses without telling us, we went for it. I love the zero internet access as we don’t plan on ever allowing him to have a smart phone. He can buy his own at 18. When he’s older he will graduate to a gabb phone. I love the peace of mind of seeing where he is and being able to call him quickly. 5 stars!



Is MyGabb Safe? 🤗🙏


Yes. MyGabb is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,587 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for MyGabb Is 30.5/100.


Is MyGabb Legit? 💯


Yes. MyGabb is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,587 MyGabb User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyGabb Is 100/100..


Is MyGabb not working? 🚨


MyGabb works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyGabb? Post a Review




Features

You can name each phone, manage your account, and access helpful support resources.

With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones.

Once set up, you'll be able to check the location of each phone with a simple tap.

  Customer Service/Support
Developer:
Gabb Wireless, Inc.