Contact BlockFi Support
Company Name: BlockFi
About: BlockFi is a secured non-bank lender that offers crypto-asset-backed USD loans to crypto-asset
owners.
Headquarters: Jersey City, New Jersey, United States.
BlockFi Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with BlockFi. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BlockFi. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BlockFi
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Read 7 Customer Service Reviews 😭😔💔
I keep getting message: Unfortunately, we cannot offer you any of our products or services at this time. I have not funded the account so I could delete it, but can't even get to my account info.
I have tried numerous times to contact customer support to figure out how to access my account, and I have yet to receive a reply. I keep getting an error saying that my access has been denied to my account. It seems it is very easy to find customer support info as it relates to loans but it you have a regular bank account with them and can't log in they seem not to be interested in providing support. I've tried all the methods that I've found on the web to no avail. I am a bit weary at this point of Blockfi and it's practices.
Hello, I enrolled an account several months ago. I have not funded the account because things were a little confusing to me. so I wrote in asking for help and nobody replied as far as I can tell. Today I logged into my account but did not get far at all, a big sign appeared and read UNFORTUNATELY we cannot help you Unfortunately, we cannot offer you any of our products or services at this time You can review your submitted information below. For more information, please view our Terms of Service Personal Info First Name Last Name Account Type Date Of Birth Address Country Zip/Postal Code Street Address Street Address Line 2 (Optional) City State/Province Contact Info Phone Number Email All of the above fields were filled out when I copied and pasted it here. What shall I do? and can someone explain why this has happened to me? Sincerely, John
hello, i have ethereum staked on the app but i have not received any interest for the last two weeks thanks
User Interface Is Horrible and good luck withdrawing
by Andbfbiskdbdjks
As another user stated, the concept of Blockfi is great. Love the fact you can earn interest by them lending out your crypto (from what I understand) However, I’m frustrated there’s no way to track portfolio growth overtime. And since they lend out your crypto, you can’t connect it to a 3rd party app like Delta or Crypto pro to track it either. It’s annoying and time consuming to enter in each trade individually just to see a simple graph of my earnings. I’m continually taking screenshots of it because I can’t remember what the price of my portfolio was last time I checked. Blockfi also doesn’t even show graphs of the crypto itself. It’s unbelievable that I have to leave the app and open up Coinbase in order to look at a simple real time graph of the crypto. I’m considering switching back and just saying screw the interest just because of these two things alone. It’s such a simple fix and I don’t understand why they wouldn’t have these features.
Edit:
Also, withdrawing is a pain. I hate this app and am moving back over to Coinbase. I sent over the minimum amount allowed to make sure the wallet addresses were correct, which took a day to confirm. Went to withdraw the rest and now it’s trying to charge me .02 ETH (~$40) to transfer. You only get 1 free transfer per month. This app is terrible and I wouldn’t recommend to anyone. In fact, I would discourage other from using it.
Great interests rates but can’t use for trading
by Nidhimodh
I love that BlockFi has deep interest rates but crypto as an assets market is a fast paced market. But BlockFi has antiquated and even questionable behavior put in place
1. Transferring crypto into BlockFi takes minutes but withdrawing takes 1-2 days? Why such a irresponsible behavior.
2. Doing transaction is guaranteed way of losing money. You are forced to do transactions to stablecoin or other coins. For example Bitcoin to usd conversion not possible. The worst part is that when you sell from btc to say dai you would get x amount and when you want say immediately dai to btc is x + $200. So you loose $200 per btc.
3. I understand graphs are not there and that there are very ml limited coins but the weakest part is that with all the other limitations and rather questionable behavior BlockFi fails to deliver on the “limit” setting when doing these transactions.
Due to all this, I lost worth of 1 Bitcoin and 10 ethereum today. When you want these apps to be there, BlockFi is the last one to rely on.
In my opinion this is by far the worst platform to transact crypto. Bring crypto only and only if you want to be locked down. I had a big holding but I am moving out of BlockFi completely.
Blockfi: They have taken away interest accounts! More to read!
by Heydre3
Not only have they taken away interest accounts, but they literally steal so much of your money whenever you make a withdrawal. For example: I wanted to withdraw my ETH to another wallet so I could trade with the funds. BUT, My balance was below their min threshold. So I added the $15 bucks worth of ETH or whatever it was it get it above the min withdrawal amount. BLOCKFI then took aprox HALF in "Fees!!!"
What a joke! In 2022 there are so many better options out there, that you shouldn't even consider BLOCKFI! I thought I would be one of those Diamond Hands investors and not touch my coins. But things to happen, and you never know when you may need to withdraw.
DO YOU REALLY WANT TO GIVE HALF OF IT BACK TO THE EXCHANGE?
I'd give them zero stars if I could! Let the Govt continue to fine them!!
Have a Problem with BlockFi? Report Issue
Why should I report an Issue with BlockFi?
- Pulling issues faced by users like you is a good way to draw attention of BlockFi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a BlockFi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BlockFi.
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