Contact LBB Service

Contact LBB Service Support


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About: Verwalten Sie Ihre Amazon.de VISA Karte einfach und sicher auf Ihrem Smartphone.


 
  2024-06-04

LBB Service Customer Service 👿🤬😡😠💢😤

LBB Service Contact Information

Listed below are our top recommendations on how to get in contact with LBB Service. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LBB Service. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Landesbank Berlin AG



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Amazon.de VISA Karte Website

Privacy Policy: https://amazon.lbb.de/terms-of-use#privacy

Developer: Landesbank Berlin AG







Read 3 Customer Service Reviews 😭😔💔

4.2 out of 5

lacks english language

2022-04-29

by Wvladik

the app is less useful than a web version (with google chrome) as it lacks any translation.

Datenqualität grottig

2022-05-06

by Chaosavy

Die Transaktionsdaten sind absolut nutzerunfreundlich und für einen Abgleich mit einem Haushaltsbuch so ziemlich unbrauchbar. Für Amazonkäufe, sieht man zwar die Abbuchungsumme und das Bestelldatum, nicht aber den Verkäufer oder eine Bestellnummer oder sonstige Hinweise um welchen Kauf es sich handeln könnte.
Diese Daten waren vor der Umstellung in Februar alle da. Man konnte sie in der Desktop-Browser-Anwendung sogar in Excel-freundliche Formate exportieren. Hier in der App geht das gar nicht, auch nicht in andere Formate. Wenn ich also eine komische Buchung entdecke und ihr nachgehe will, habe ich keine weiteren Transaktionsdetails für die Hotline etc. Man kann Probleme mit einer Transaktion melden, muss sich dazu dann aber wieder im Web einloggen (das geht nicht aus der App heraus).

Auch nicht im Browser auf dem PC.
Die Servicemitarbeiter sind zwar nett und bemüht aber leider hinsichtlich dieser Dinge nicht geschult. Einfach unterirdisch für eine exklusive Anbindung an einen so riesigen Anbieter wie Amazon in Zeiten wo Fintechgesetze viel mehr Datenweitergaben an Drittanbieter erlauben.
Bitte umgehend verbessern.

Not very useful

2022-05-13

by Jared Zimmerman

You can’t use the app in English. You can’t pay your balance from the app. No ability to set up autopay. The card isn’t able to be added via Apple Pay. Transactions often show up in the app delayed, often over 24 hours. When you pay your balance via SEPA transfer it can be 24 hours or more before the balance shows up as paid in the app. Generally quite useless other than some basic functions like locking your card and checking your delayed inaccurate balance and Amazon Points accrued.


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  4. If you are a LBB Service customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LBB Service.


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