LBB Service Reviews

LBB Service Reviews

Published by on 2024-06-04

🏷️ About: The Amazon.de VISA Karte app allows users to manage their credit card easily and securely on their smartphone. It provides real-time transparency of financial status and Amazon points, full control over the card, and flexibility to adjust payment methods and financing options. The app also offers features such as notifications, login via Face ID and Touch ID, limit increase requests, balance management, installment payments, reference account changes, and more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
44.4%

😎👌🔥 Positive experience
39.2%

🙄💅🫥 Neutral
16.4%

~ from Justuseapp.com NLP analysis of 72 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Dedicated app for Amazon Cards in Germany

- Shows the amount and date of Amazon purchases



Read 6 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

lacks english language

2022-05-23

LBBService is less useful than a web version (with google chrome) as it lacks any translation.

Datenqualität grottig

2022-06-24

Die Transaktionsdaten sind absolut nutzerunfreundlich und für einen Abgleich mit einem Haushaltsbuch so ziemlich unbrauchbar. Für Amazonkäufe, sieht man zwar die Abbuchungsumme und das Bestelldatum, nicht aber den Verkäufer oder eine Bestellnummer oder sonstige Hinweise um welchen Kauf es sich handeln könnte.
Diese Daten waren vor der Umstellung in Februar alle da. Man konnte sie in der Desktop-Browser-Anwendung sogar in Excel-freundliche Formate exportieren. Hier in der App geht das gar nicht, auch nicht in andere Formate. Wenn ich also eine komische Buchung entdecke und ihr nachgehe will, habe ich keine weiteren Transaktionsdetails für die Hotline etc. Man kann Probleme mit einer Transaktion melden, muss sich dazu dann aber wieder im Web einloggen (das geht nicht aus der App heraus).

Auch nicht im Browser auf dem PC.
Die Servicemitarbeiter sind zwar nett und bemüht aber leider hinsichtlich dieser Dinge nicht geschult. Einfach unterirdisch für eine exklusive Anbindung an einen so riesigen Anbieter wie Amazon in Zeiten wo Fintechgesetze viel mehr Datenweitergaben an Drittanbieter erlauben.
Bitte umgehend verbessern.

Not very useful

2022-07-25

You can’t use LBBService in English. You can’t pay your balance from LBBService . No ability to set up autopay. The card isn’t able to be added via Apple Pay. Transactions often show up in LBBService delayed, often over 24 hours. When you pay your balance via SEPA transfer it can be 24 hours or more before the balance shows up as paid in LBBService . Generally quite useless other than some basic functions like locking your card and checking your delayed inaccurate balance and Amazon Points accrued.

Finally, and great (UPDATE)

2022-08-26

[UPDATE] since using the new iPhone 13 Pro and the latest iOS (15.0.2) I don’t receive notifications from LBBService anymore. I already added LBBService as exception in all Focus modes, and I still receive notifications from other apps. [/UPDATE]

Glad that finally Amazon Cards have an dedicated App in Germany. As a first step it’s great, but there’s some things could change: 1. Option to change the language, at least to English. 2. Saving the login data, so I don’t have to write the account name and password every single time I login. Rather than that, it’s looking good! Thanks LBB for finally putting this out!

Good overall

2022-09-27

Some crucial missing points:
- English version
- Apple Pay. I mean, come on! It already has google pay.

Dark Mode fehlt!

2022-10-28

Dark Mode, Leude! Wird Zeit!



Is LBB Service Safe? 🤗🙏


Yes. LBB Service is very safe to use. This is based on our NLP (Natural language processing) analysis of over 72 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for LBB Service Is 46.9/100.


Is LBB Service Legit? 💯


Yes. LBB Service is a totally legit app. This conclusion was arrived at by running over 72 LBB Service User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LBB Service Is 66.5/100..


Is LBB Service not working? 🚨


LBB Service works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LBB Service? Post a Review




Features

- Real-time financial status and cost control

- Amazon points overview

- Notification management

- Login via Face ID and Touch ID

- Limit increase requests

- Balance management

- Installment payments

- Reference account changes

- Flexible repayment options

- Card deactivation or blocking

- Card usage management

- Consent management

- Personalized PIN management

- 24/7 customer support

  Customer Service/Support
Developer:
Landesbank Berlin AG