Contact Providers Support
Published by Propel Inc on 2023-11-30 About: Providers (formerly Fresh EBT) is the #1 rated EBT app for checking your food
stamp balance. Plus, you can now manage other benefits and income with Providers
Card, our free debit account.
How to Contact Providers Customer Service/Support
Listed below are our top recommendations on how to get in contact with Providers: EBT, Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Providers: EBT, Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Propel Inc
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Developer: Propel Inc
E-Mail: [email protected]
Website: Visit Providers Website
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Reported Issues: 27 Comments
By Floyd Howell
1 month agoMy card was charged $29.99 I want it back
By Angela Chavis
6 months agoWhat is the real number to the providers card?
By Joann Tucker
10 months agoreplace unauthorized money taking from my account
By lea romerouys. and my phone might get stolen on the bus i need to cancal my cardand get a new one please
1 year agoyeah i can not find the number to call you guys. and my phone might get stolen on the bus by the law enforcment. and i need to cancal my providers card. to replace a new one
By Nichol davis
1 year agoNeeded to dispute a charge the UPS USPS people charge me way too much for what they're supposed to charge me on an address change and I need to dispute this transaction how do I go about this
By Lucy mendez
1 year agoI need to know How to active the provider card.
By Lucy mendez
1 year agoHow to active a ebt provider debt card. Does it has a number to call at the back oof the card. Is it a support number.
By RICHARD wise
1 year agoI want to update my phone number. What is your customer service phone number so I can update?
By Samantha Lewis
1 year agoEVERYONE GO AND CHANGE YOUR RATING ! IF YOU GAVE IT ANYTHING MORE THAN 1 star go back and change it to 1 Star !!!!!!! HORRIBLE APP!!!!!
By Jodie L Ninteau
1 year agoI can't remember my login info for my providers app and it keeps telling me that I am answering the security questions wrong
By Trina thorne
1 year agoI can't find my providers debit card and I loaded money on it and need to know my balance and transactions. I wS going to call and speak with someone but I can't find the number to call.
By Lakariah E Thompson
1 year agoI lost my providers debit card when I first received it
By Erick
1 year agoJust installed the app, so far so good, I opened it and closed it a couple of times the refreshed every time, no problem, the closed it for about 2 hrs opened it again and it won’t refresh the data, I’ve tried like 20 times and it keeps saying it’s having trouble reaching the state’s EBT system, so it won’t refresh for nothing. DISSAPOINTED !!!!!
By Melissa Mountain
1 year agoRemove debt, and I have to change the phone number to get the food app working
By Katie Clark
1 year agoMy ent balance will not app dispute my state website says it’s avaliable
By Adriana g
2 years agoHaving the same problem everybody else is saying I cannot log into my account trying to reset and it's not letting me I need help as soon as possible
By Erica Taylor
2 years agoSwitched phones I can't get in to my EBT account and when I try to reset it it tells me my answer to the question is wrong and it's not please help
By Carrissia Foy
2 years agoHello my name is Carrissia Foy and I'm trying to rest my account for months now and I was given this app to do just that. When I go on it it tells me that to check my balance to enter me phone and I will return receive a text message so but I still haven't received anything
By Brandi
2 years agoI need to reset my username and password in order to access my account on my app. Its saying it's wrong and I know it's not. I will just reset it instead of dealing with the headache
By Alicia
2 years agoThis new update is a joke I can't get in to my EBT account and when I try to reset it it tells me my answer to the question is wrong and it's not
By Corrina Nussbaum
2 years agoI messed up trying to fill out the information under the new app and now I need to correct the mistakes but there sure isn’t a way to do that……THERE NEEDS TO BE A WAY TO GO UNDER YOUR PROFILE TO EDIT THINGS…..this new app is a BIG JOKE AND IT REALLY SUCKS BIG TIME……. I HATE IT TREMENDOUSLY……
By Carrie Rokasky
2 years agoI can’t login I can’t reset anything!
By Christina Smith
2 years agoCant login to app I dont know my user ID cause I got new phone and tried resetting password. It says once reset password to put in user ID shown and no user ID is shown and it also says to call 1 866 512 5087 and that is just an automated service with your balance
By Barbara J Townes
3 years agoNeed to close. The fresh ebt app. Becouse I don't have my password are use id. And we're I was born Whent to make a new app close out please
By A*N*Y*A
No No No No!!!!
I used to love this app for how convenient it was but no way will I be using it anymore… this is the 2nd month in a row that someone has wiped my card clean… I got a new card last month when I realized someone used my card without actually having it. They took 600 off and there was nothing anyone could do not even the fraud department. Here we are February 3rd, I just got my stamps on the 1st and didn’t realize I had nothing on my card until I went to the store tonight. Logged into the app and saw that someone used what I had left and knew exactly how much money I was going to get because they tried to wipe my card clean of the amount without realizing I had already used it.. so they tried again and took everything. I’ve never given my pin or card info out, I don’t shop for groceries online the only thing that has any of my ebt information is this app and there is literally no way to delete any of the information, and absolutely no one to contact. I regret using this app… if I could give -10 starts I would… take the extra time and just call the number on the back of your card or go to the website for your balance… DO NOT USE THIS APP IF YOU DONT WANT YOUR INFO IN SOMEONE ELSES POSSESSION!!!!!
By Tommeh!
Used to be my favorite app, but it's been broken for months
Updated review: I used to use this app every single day. I live in PA and I use an iPhone 5S running 10.2.1 and it hasn't been working on my device for months. I've communicated a few times with the developers but they still have yet to repair the problem after all this time. I know the PA ebt portal wasn't working for a while but it seems to be working on my one friend's device again- just not mine. I can log into the connectebt website with no problems whatsoever so that tells me this is an issue on the app/developer end. I'm extremely disappointed to see the lack of a fix for this problem. Even when it was working, it never really fully functioned. The coupon section never loaded and the app was always a bit slow. So disappointed to finally be deleting this app after how immensely useful it used to be for me. I'm going to try a different developer's app and hope for better results. I do hope they manage to fix this someday- I know I can't be the only one using this kind of a device and having no luck with this app. Heads up to other people with older devices- this app likely won't work for you and seems to get little support from developers.
By sweetjenn1981
I can’t get logged back in and there isn’t any contact for support
So the app was originally called fresh ebt. They automatically signed us in every single time the entire time so over the course of time I forget my log in credentials. Now the app has changed over to “Provider” it logged me out. So obviously I have to log back in. I don’t know my credentials. I’ve tried recovering them but the app keeps claiming I don’t know the city where my own child was born. I obviously know where my 16 year old was born. I even took out the space which is required per the app. I’ve tried spelling the city multiple ways just in case by chance I misspelled it by chance. Nothing has worked. If the app had support, maybe I could get this figured out and fixed. The app has absolutely no way to contact support. I’ve been trying for two days to contact some sort of support. I’ve been searching the app, and googling for a support contact. I did email their feedback but nobody ever responded to me. I have no way to get into the app.
Have a Problem with Providers: EBT, Mobile Banking? Report Issue
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Why should I report an Issue with Providers: EBT, Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Providers: EBT, Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Providers: EBT, Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Providers: EBT, Mobile Banking.
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