KnoWhy app not working? crashes or has problems?

KnoWhy Status

Last Updated on 2017-12-08 by Nuvek, LLC

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Summary of KnoWhy Problems 😠👌🔥

- Interface could be more appealing

- No feature for sharing individual KnoWhy articles

Have a Problem with KnoWhy: Book of Mormon Central? Report Issue

Common KnoWhy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KnoWhy app on iOS and Android devices. Solve all KnoWhy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KnoWhy iPhone Issues and Solutions

KnoWhy iOS app crashes, not working, errors
KnoWhy iOS app network issues
KnoWhy on iOS has black/white screen

KnoWhy Android App Issues and Solutions

KnoWhy has errors/crashing/not working
KnoWhy server network connectivity issues
KnoWhy has black screen

KnoWhy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KnoWhy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KnoWhy app crashes or not working on Iphone (iOS):

Close and restart the KnoWhy app on iPhone
Update KnoWhy app to the Latest Version for iOS
Uninstall and reinstall KnoWhy iPhone app
Update your iPhone to the latest iOS version

Fix KnoWhy on iPhone unable to connect to server/internet connection issues::

To resolve KnoWhy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KnoWhy black/white screen (blank screen) on iPhone:

Follow the KnoWhy iOS app troubleshooting guide Here →

KnoWhy Android App Issues and Solutions

Fix KnoWhy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KnoWhy app issues:

Force Stop the KnoWhy App
1. On android, goto "Settings" » click KnoWhy app. » click "Force Stop".

Update KnoWhy to the latest version on PlayStore

Clear KnoWhy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KnoWhy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KnoWhy.

Fix KnoWhy unable to contact server/ KnoWhy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KnoWhy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KnoWhy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KnoWhy on android.

Solve KnoWhy black/white screens issue on Android:

Follow the KnoWhy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nuvek, LLC, developers of KnoWhy.

About this app

KnoWhys are daily features produced by Book of Mormon Central in the form of short essays, videos, memes, and podcasts. The this app app offers instant access to the hundreds of KnoWhys produced by Book of Mormon Central. It is our hope that through KnoWhys, the reader will come to better understand both the "know" and the "why" of the Book of Mormon, strengthening his or her testimony of Jesus Christ and his gospel. Each this app is designed to provide unique insight into the details of the Book of Mormon, through the explanation of both researched information and personal application. Book of Mormon Central is an organization committed to increasing understanding of and faithful engagement with the Book of Mormon. Read the text, view the images, and read through the references right from your iPhone or iPad. Our team of archivists, researchers, writers, editors, reviewers, illustrators, narrators, audio engineers, video engineers, web designers, web and mobile developers, graphic artists, and social media publishers are working together to share the wonders of this inspired masterpiece with the world.