Kölner Haie app not working? crashes or has problems?

Kölner Haie Status

Last Updated on 2024-05-02 by KEC Kölner Eishockey-Gesellschaft "Die Haie" mbH

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23 User reports:
App has problems

User reports 23

⚠️ Most reported problems ⚠️

Not working

78.3%

Crashes

13.0%

Connection

4.3%

problems reported in the last 24 hours

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Common Kölner Haie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kölner Haie app on iOS and Android devices. Solve all Kölner Haie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kölner Haie iPhone Issues and Solutions

Kölner Haie iOS app crashes, not working, errors
Kölner Haie iOS app network issues
Kölner Haie on iOS has black/white screen

Kölner Haie Android App Issues and Solutions

Kölner Haie has errors/crashing/not working
Kölner Haie server network connectivity issues
Kölner Haie has black screen

Kölner Haie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kölner Haie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kölner Haie app crashes or not working on Iphone (iOS):

Close and restart the Kölner Haie app on iPhone
Update Kölner Haie app to the Latest Version for iOS
Uninstall and reinstall Kölner Haie iPhone app
Update your iPhone to the latest iOS version

Fix Kölner Haie on iPhone unable to connect to server/internet connection issues::

To resolve Kölner Haie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kölner Haie black/white screen (blank screen) on iPhone:

Follow the Kölner Haie iOS app troubleshooting guide Here →

Kölner Haie Android App Issues and Solutions

Fix Kölner Haie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kölner Haie app issues:

Force Stop the Kölner Haie App
1. On android, goto "Settings" » click Kölner Haie app. » click "Force Stop".

Update Kölner Haie to the latest version on PlayStore

Clear Kölner Haie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kölner Haie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kölner Haie.

Fix Kölner Haie unable to contact server/ Kölner Haie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kölner Haie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kölner Haie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kölner Haie on android.

Solve Kölner Haie black/white screens issue on Android:

Follow the Kölner Haie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KEC Kölner Eishockey-Gesellschaft "Die Haie" mbH, developers of Kölner Haie.

About this app

Es erwarten Dich alle News rund um die Kölner Haie, der aktuellen Spielplan mit Tabelle, ein brandneues Haie-Quiz und viele weitere Funktionen. Verpasse keine News oder Specials mehr: Lege fest, ob du Push-Benachrichtigungen der Kölner Haie erhalten möchtest und sei immer up to date. Lange mussten die Fans der Kölner Haie auf eine neue App warten, nun ist sie pünktlich zur Saison 2020/2021 fertig und zum Download bereit. Die Kölner Haie wünschen Dir viel Spaß beim Entdecken der neuen Haie-App! Messe dich im Haie-Quiz mit anderen Spielern um den Titel des Haie-Professors! Die Haie-App lebt von Erweiterungen und Verbesserungen und deinem Feedback. Sei gespannt auf weitere neue Features und Updates. Nun ist sie endlich da! Die brandneue Haie-App!