Nice Scanner app not working? crashes or has problems?

Nice Scanner Status

Last Updated on 2020-11-15 by Nice Photon, Inc.

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Common Nice Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nice Scanner app on iOS and Android devices. Solve all Nice Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nice Scanner iPhone Issues and Solutions

Nice Scanner iOS app crashes, not working, errors
Nice Scanner iOS app network issues
Nice Scanner on iOS has black/white screen

Nice Scanner Android App Issues and Solutions

Nice Scanner has errors/crashing/not working
Nice Scanner server network connectivity issues
Nice Scanner has black screen

Nice Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nice Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nice Scanner app crashes or not working on Iphone (iOS):

Close and restart the Nice Scanner app on iPhone
Update Nice Scanner app to the Latest Version for iOS
Uninstall and reinstall Nice Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Nice Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Nice Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nice Scanner black/white screen (blank screen) on iPhone:

Follow the Nice Scanner iOS app troubleshooting guide Here →

Nice Scanner Android App Issues and Solutions

Fix Nice Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nice Scanner app issues:

Force Stop the Nice Scanner App
1. On android, goto "Settings" » click Nice Scanner app. » click "Force Stop".

Update Nice Scanner to the latest version on PlayStore

Clear Nice Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nice Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nice Scanner.

Fix Nice Scanner unable to contact server/ Nice Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nice Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nice Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nice Scanner on android.

Solve Nice Scanner black/white screens issue on Android:

Follow the Nice Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nice Photon, Inc., developers of Nice Scanner.

About this app

Nice Scanner is the best mobile scanner for creating PDF documents. Create single or multi-page documents easily. Share documents via email, cloud services, messages, and more.