UNIVERGE BLUE Reviews

For 2 weeks now when I log into UNIVERGEBLUE I am not able to receive calls or make calls until I uninstall UNIVERGEBLUE and redownload it. I keep getting an error “We are unable to complete your call now due to failed SIP registration. Please enable Local Network permissions by going to Settings>Privacy>Local Network on your phone.” I’ve always had volume issues with UNIVERGEBLUE and it will ring once or twice then go to my voicemail.

We decided to replace our old system and our IT contractor convinced us to go with is system. In retrospect we should have kept our 15 year old system. When someone internally calls from their extension to my extension it will ring once on my cell phone then goes straight voicemail. When I call the person back they say it rang 5 or 6 times on their end before going into voicemail. Our IT guy suggested deleting UNIVERGEBLUE then reinstall but that didn’t help.

The actual app barely works, sometimes I can answer calls. Other times it says it’s ringing but it won’t actually let you answer. Have to delete and reinstall several times a day. Even then it’s a 50/50 shot of it working properly again. It also often drops calls for no reason and disconnects people. However it’s wonderful when it works. The idea is good but UNIVERGEBLUE has a lot of bugs.

Since the update, I no longer have the option to transfer calls! Idk why that disappeared, but it is a necessary feature for my business. Please fix!!

Generally speaking this is a very good app. If you use it for multiple numbers, however, it lacks a very important function. It cannot display which one of your numbers a caller is calling, so you cannot answer it appropriately. If it had that functionality I would be giving this a 5.

Needs very stable WiFi otherwise it’s not possible to hold any kind of conversation. But when everything is working properly it is a good, usable system

UNIVERGEBLUE deserves 10 stars. The mobile app has so many different useful features for communicating and video conferencing. You can use chat, SMS, voice calls all within UNIVERGEBLUE . The video collaboration features are very advanced as well, you can record your meeting, take notes, get the meeting transcription, share your screen, and more! The mobile and desktop application make communicating with my colleagues much easier after my company went to a fully-remote working model. The interface is more intuitive and easy to use than other collaboration apps I have used in the past. Love UNIVERGEBLUE!

Work from anywhere and stay connected with colleagues and customers. It’s highly effective and a huge time saver.

Works just like the desktop version, keeps me connected always.

Connect has all the wonderful capabilities of the desktop but lets you work from anywhere. Not sure how I’d do my job without it.

Great application that’s easy to use. The look and feel of UNIVERGEBLUE is aesthetically appealing and very well put together, with overall design and functionality being one of the best in the market.

Blue connect is the perfect and complete tool for your team! It makes remote work enjoyable and productive with instant messaging, groups, presence, calls and more! Seamless integration with desktop and mobile apps as well!

Univerge Blue Connect provides enterprise grade features, while also being simple and easy to use. Single number reach for my office phone number means that regardless of where I am- I can be reached at one business phone number. Whether in my home office, a traditional office setting, or driving down the road; I have access to receive and make phone calls from my business phone number/ cloud PBX system. I also love the business continuity that UNIVERGEBLUE provides which is more important than ever with work from home being the new normal.

I have used this tool for well over a year and it works great. Feature-rich interface that is constantly adding new functionality. Very solid performance with no jitter. Recommend!

UNIVERGE BLUE CONNECT is easy to use and very reliable. I’m able to quickly send individual or team chats, make and receive calls - including video calls - and share files. This has increased my productivity and that’s what’s needed in today’s remote work environment.

The Univerge Blue suite of applications are amazingly easy to use. Everything a smart user needs. This mobile application syncs with my desktop client and telephone to bring me true “office anywhere”. And the best part, it looks and feels just like my desktop client, so I don’t need to learn another application.

CONNECT is so easy to navigate and use. It has so much functionality from the chat feature to virtual meetings to file sharing. I like that I can easily find files that have been shared in chat by doing a quick search in the chat panel. And starting a meeting on the fly couldn’t be easier! So much functionality for a simple communications tool.

Connect is hands down the most versatile tool for work. Chat makes connecting with your co-workers throughout the day easy, I can see when he/she is available and reach out without interrupting their meetings or calls. It is also very helpful to be able to flip a call from my laptop to my cellphone when potty training my dog during work hours. Seamless and reliable.

I was fortunate to find out about universe blue/ blue connect early on when starting my private internal medicine. practice. One of the biggest concerns patients have is when they cannot reach staff when calling regarding prescriptions or other issues. Because of Blue, we have been able to look at visual voicemail through our email and use UNIVERGEBLUE to quickly respond to calls and messages. It has helped tremendously with my patient satisfaction.

Univerge Blue Connect mobile app allows me to use all of the great features in the desktop client anywhere I go. Directory, presence etc. all at my fingertips.