Contact UNIVERGE BLUE Support
Company Name: NEC CORPORATION OF AMERICA
About: UNIVERGE BLUE® CONNECT
Cloud Communications On-the-Go
Download the UNIVERGE
BLUE CONNECT Mobile App for use with UNIVERGE BLUE CONNECT business phone system
so you can call, chat, meet, and more, anywhere work takes you.
The UNIVERGE
BLUE CONNECT Mobile App transforms your mobile phone into an essential
collaboration tool, making teamwork on-the-go easier than ever.
UNIVERGE BLUE Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NEC CORPORATION OF AMERICA
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit UNIVERGE BLUE Website
Privacy Policy: https://www.univerge.blue/legal/
Developer: NEC Corporation of America
Privacy & Terms:
https://univerge.blue/pdf/Connect-911.pdf
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3 Most reported problems 😔💔
Frustrated
by Cassie Ashford
For 2 weeks now when I log into the app I am not able to receive calls or make calls until I uninstall the app and redownload it. I keep getting an error “We are unable to complete your call now due to failed SIP registration. Please enable Local Network permissions by going to Settings>Privacy>Local Network on your phone.” I’ve always had volume issues with the app and it will ring once or twice then go to my voicemail.
Not a great phone system for internal use.
by Poordave
We decided to replace our old system and our IT contractor convinced us to go with is system. In retrospect we should have kept our 15 year old system. When someone internally calls from their extension to my extension it will ring once on my cell phone then goes straight voicemail. When I call the person back they say it rang 5 or 6 times on their end before going into voicemail. Our IT guy suggested deleting the app then reinstall but that didn’t help.
Works half the time
by YOLO Or YOLT
The actual app barely works, sometimes I can answer calls. Other times it says it’s ringing but it won’t actually let you answer. Have to delete and reinstall several times a day. Even then it’s a 50/50 shot of it working properly again. It also often drops calls for no reason and disconnects people. However it’s wonderful when it works. The idea is good but the app has a lot of bugs.
Have a Problem with UNIVERGE BLUE™ CONNECT? Report Issue
Why should I report an Issue with UNIVERGE BLUE™ CONNECT?
- Pulling issues faced by users like you is a good way to draw attention of UNIVERGE BLUE™ CONNECT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UNIVERGE BLUE™ CONNECT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UNIVERGE BLUE™ CONNECT.
