Contact Bluecrew Support

by Kissmiazakist

I signed up with BlueCrew thinking that it could be a minor solution to a major problem. I was facing eviction. Yes, supervisors are nice, and respond in a timely manner. When I first signed up, I didn’t really take the app serious, until the notification to schedule an interview would pop up every few days. I thought since it seemed an urgency to schedule the interview, as would be the need to fill positions as well. I went to the orientation and did the drop, paperwork and background check. By the following week I was ready to roll. I was getting employment offers on the app regularly. I opted to work one and it was no issue, I went in the next day. Now all I get is put on stand-by..... Indefinitely.. I am so glad I sought other avenues for income because I would be addressless if they were my only option. I see them advertising this app on Craigslist and they don’t need to do that. They have more employees than employers who need them. They need these nice supervisors out scouting for employers who are willing to hire through the app or this shitttty app and their business won’t last long.

by Jam-packed-action

Ive been trying all day to get ahold of someone to help troubleshoot an issue I'm having with the app (which is absolute garbage) for a San Francisco based company I'll say the app is such a mess, glitchy, unreliable, confusing, and inefficient. Add on top of that they have ZERO phone number to call, and the "help center" on the website is absolutely useless. They have no easy way to talk to a representative. They do have a "chat with a representative" feature but the customer service representative never responds. Like not even a single response. There is no one there. It's a good idea but they have absolutely ZERO follow through. And non existent customer service support. I've missed out on an entire day of work trying to get ahold of someone on this site just to fix an address issue....so frustrated. If I don't receive a response to this in the form of actual help I'll be reporting them to the Better Business Bureau at the end of the day. It's so unbelievably wrong to mess with someone's livelihood at a time like this. Shame on you.

by StiingRay18

If you get covid and report it to them, do not expect having that job assignment anymore. They make your account inactive and when you submit your negative test, you will be forced to look for another assignment. On top of that, the amount of jobs in your area will decrease for some unknown reason. I only know this is a fact because they were unable to put me back onto my assignment. However, I get a notification from bluecrew in regards from the same company I was helping that they are hiring. When I go to the app, somehow it does not pop up. Terrible all around, so if you get sick, you basically have to go to work with it and you cannot rely on their customer service.

Also, if you do cancel a job for whatever reason, you will get a 4 day suspension on your account and the next time will be a possible account ban. You will be forced to commit to an assignment long term and if you do not comply, this app will give you consequences without hearing you out.