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I had a Kabbage line of credit for two years which I used when needed to fill shortfalls, and fuel growth. When Covid hit, I had no reason to draw down any funds but felt secure because I had access to a line of credit I could pull from if needed. To my surprise and disappointment... I logged in one day to review an upcoming payment and noticed my available credit showed zero. Kabbage had decided to stop lending, and did not announce it to anyone who already had an existing line! Yep, that’s right... poof gone! The line of credit I had relied on vanished into thin air... even though I had never missed a payment and was only carrying a small balance. Once I noticed I immediately paid off the balance, and will NEVER use Kabbage again! My company works with over 200 small businesses in the bookkeeping and accounting space... I would regularly recommend Kabbage to my clients as a great tool to have in their toolkit... Kabbage will never get another recommendation from us, and I will actively discourage clients from using Kabbage in the future. Unbelievable.

Kabbage claims they are "supporting" everyone in regions impacted by Hurricane Harvey and Hurricane Irma. Instead, they have chosen to all but eliminate the credit lines of business owners in these regions. Their actions as a company speak so much louder than their words. As Kabbage customer for over two years, I have a solid payment track record and millions in revenue. I'm shocked at their decision to virtually eliminate my line of credit. These regional decisions were made without reviewing ANY financial information. My businesses were closed for two days, didn't sustain any damage and the only significant issue we had to work around was loss of internet service. This impact is comparable to a snow storm in the north during the winter. According to the manager I spoke with they are NOT adjusting credit lines on a case by case basis as they've publicly stated.

I applied for the PPP Loan through Kabbage, was approved and instructed to verify my bank account once Kabbage made two “micro transactions” well that was over a week ago and still no transactions to verify. I’ve called the customer service number 36 times and just keep being hung up on and no one answers. I’ve emailed their customer service over a dozen times, still silence no reply!!! I’ve even DM’d them on Facebook and Twitter multiple times and still have gotten ZERO RESPONSE!! They can email me that my loan will be removed if I don’t verify the account but there is NO WAY for me to verify it!!! This is a total scam of a company that feels like they’re stealing from those of us that need help during this pandemic!! DO NOT USE KABBAGE FOR ANYTHING!!! 🤬🤬🤬🤬🤬🤬🤬🤬if I could I’d give them Negative 5 stars!!