BlueJeans delivers a premium video conferencing experience that is optimized for
the mobile workforce. With amazing features, like Dolby Voice® audio,
BlueJeans helps make every meeting more productive regardless of where the
Listed below are our top recommendations on how to get in contact with BlueJeans Video Conferencing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BlueJeans Video Conferencing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Jeans Network
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Developer: BlueJeans Network
E-Mail: [email protected]
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I have very good internet and this app has worked without glitches but the iPad app seems to be lacking very basic features. Why is there not the ability to see yourself before joint a meeting so you can make sure your framing and lighting is ok? Furthermore, even after joining a meeting, the camera view of yourself is so tiny and there is no way to make it larger, so again, at least then, you can actually see yourself and adjust your framing. These obvious omissions are terrible, and they warrant me rating this app with just 1 star. On another note, before using the app, I sent an email to BlueJeans asking if this functionality existed and no one ever even bothered to answer me. What they did do, however, was almost immediately start flooding my inbox with spam! Ridiculously bad service.
This morning BJ pushed an update to iOS APP. my iPhone and iPad are new and running latest iOS as is doctors APP. there is no connectivity from doctor portal into BJ. Have cleared cache, deleted app, restated device, reloaded APP and nothing. Cannot start teleHealth from link or by typing meeting number. The BJ entry screen freezes, never connects and eventually times out. Have plenty of bandwidth. Have had no problems since March 25. In fact right after APP updated this morning can no longer do test call with Jean. Get same result. Please fix this. Doc visits require video to be effective. PS setting for set for Mic and camera to be used are on
This is a major privacy issue that needs to be changed immediately. When you click the power button on your iPhone it should close down the app, stop the mic from picking up audio and pause on turn off your connection right? WRONG!! This app continues to pick up and share the audio from your phone after you click the power button. This is a major privacy violation and they do not give you any clear warning about this.
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