Contact BlueJeans Video Conferencing

Contact BlueJeans Video Conferencing Support

Published by on 2023-11-12

About: BlueJeans delivers a premium video conferencing experience that is optimized for
the mobile workforce. With amazing features, like Dolby Voice® audio,
BlueJeans helps make every meeting more productive regardless of where the
participants are located.

How to Contact BlueJeans Video Conferencing Customer Service/Support

BlueJeans Video Conferencing Contact Information

Listed below are our top recommendations on how to get in contact with BlueJeans Video Conferencing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BlueJeans Video Conferencing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Jeans Network

100% Contact Match

Developer: BlueJeans Network

E-Mail: [email protected]

Website: Visit BlueJeans Video Conferencing Website

More Matches

Get Pricing Info for BlueJeans Network
Contact BlueJeans Network! Or Contact Support
Need help using BlueJeans Network? Try their Help Center now!
BlueJeans Network in the News!

Social Support and Contacts

BlueJeans Network on Facebook!
BlueJeans Network on Twitter!
BlueJeans Network on LinkedIn!

Reported Issues: 4 Comments

4.8 out of 5

By Howard

1 year ago

Been having connection glitches. No way to contact Bluejeans

By Mini iPad Man

Why can’t you see yourself before joining call?

I have very good internet and this app has worked without glitches but the iPad app seems to be lacking very basic features. Why is there not the ability to see yourself before joint a meeting so you can make sure your framing and lighting is ok? Furthermore, even after joining a meeting, the camera view of yourself is so tiny and there is no way to make it larger, so again, at least then, you can actually see yourself and adjust your framing. These obvious omissions are terrible, and they warrant me rating this app with just 1 star. On another note, before using the app, I sent an email to BlueJeans asking if this functionality existed and no one ever even bothered to answer me. What they did do, however, was almost immediately start flooding my inbox with spam! Ridiculously bad service.

By immimis

Not working for iOS devices

This morning BJ pushed an update to iOS APP. my iPhone and iPad are new and running latest iOS as is doctors APP. there is no connectivity from doctor portal into BJ. Have cleared cache, deleted app, restated device, reloaded APP and nothing. Cannot start teleHealth from link or by typing meeting number. The BJ entry screen freezes, never connects and eventually times out. Have plenty of bandwidth. Have had no problems since March 25. In fact right after APP updated this morning can no longer do test call with Jean. Get same result. Please fix this. Doc visits require video to be effective. PS setting for set for Mic and camera to be used are on

By Hibisy

WARNING! Mic keeps recording when phone is turned off!

This is a major privacy issue that needs to be changed immediately. When you click the power button on your iPhone it should close down the app, stop the mic from picking up audio and pause on turn off your connection right? WRONG!! This app continues to pick up and share the audio from your phone after you click the power button. This is a major privacy violation and they do not give you any clear warning about this.

Have a Problem with BlueJeans Video Conferencing? Report Issue

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Why should I report an Issue with BlueJeans Video Conferencing?

  1. Pulling issues faced by users like you is a good way to draw attention of BlueJeans Video Conferencing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BlueJeans Video Conferencing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BlueJeans Video Conferencing.

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