Contact BlueJeans Video Conferencing Support

by Mini IPad Man

I have very good internet and this app has worked without glitches but the iPad app seems to be lacking very basic features. Why is there not the ability to see yourself before joint a meeting so you can make sure your framing and lighting is ok? Furthermore, even after joining a meeting, the camera view of yourself is so tiny and there is no way to make it larger, so again, at least then, you can actually see yourself and adjust your framing. These obvious omissions are terrible, and they warrant me rating this app with just 1 star. On another note, before using the app, I sent an email to BlueJeans asking if this functionality existed and no one ever even bothered to answer me. What they did do, however, was almost immediately start flooding my inbox with spam! Ridiculously bad service.

by Immimis

This morning BJ pushed an update to iOS APP. my iPhone and iPad are new and running latest iOS as is doctors APP. there is no connectivity from doctor portal into BJ. Have cleared cache, deleted app, restated device, reloaded APP and nothing. Cannot start teleHealth from link or by typing meeting number. The BJ entry screen freezes, never connects and eventually times out. Have plenty of bandwidth. Have had no problems since March 25. In fact right after APP updated this morning can no longer do test call with Jean. Get same result. Please fix this. Doc visits require video to be effective. PS setting for set for Mic and camera to be used are on

by Hibisy

This is a major privacy issue that needs to be changed immediately. When you click the power button on your iPhone it should close down the app, stop the mic from picking up audio and pause on turn off your connection right? WRONG!!
This app continues to pick up and share the audio from your phone after you click the power button.
This is a major privacy violation and they do not give you any clear warning about this.