Contact Blue Mail Support

I used to LOVE BlueMail. About three weeks ago it started acting strange. Then it wouldn’t sync up and fetch email from Gmail. I sent the BlueMail team my issue and NO response. Then, after about a week it started to sync and fetch PERIODICALLY, but at the SAME time it quit sending push notifications when emails came in. I sent the BlueMail team ANOTHER message and still no reply. A couple of days later, I got a handful of push notifications over the course of an hour or so and then it quit. This time I went to their website an sent a THIRD message to their support team letting them know what my issues were and that I had deleted and re-downloaded the most recent version a couple of times and none of my issues were fixed. It has been days and days and days of the app not working and NO ONE giving a CUSS about it, so I’ve deleted it and moved on to an app named after the inventor of the incandescence light bulb and couldn’t be happier! Move on, nothing to see here. You’ll be glad you did.

As already mentioned by others, the portrait mode on my iPad is unavailable despite bragging about it on the App Store description. I run everything in portrait, so making me rotate the tablet for this one app is annoying and stupid. Has anyone also noticed that you can no longer print an email message on this latest version? I’ve searched every menu and can’t find it. That pretty much makes it useless even ignoring its other faults. A week ago, four, maybe five, stars. Now, I wish I could give it zero. I give this developer the same advice as all the others: if it works, don’t break it and fire all the programmers before they ruin your product.

For a few years, this was my go-to app for emails. It did everything I wanted in an easy, quick, intuitive manner and I especially liked their color coding each email to indicate what address it came from. A moderately recent update ruined the entire app (and last weeks update was of no help). I gave the app a month or more hoping they’d either correct the main errors they introduced or, at a minimum, revert to the last decent version. They have done neither, so with much regret I have downloaded a different email app and I’m about to delete BlueMail.