Contact Blue Yonder Work Support

I’m not one to leave negative reviews but honestly I’m not finding any positives to this app. Frankly the company I work for is dumb to want to use this and rely on such a bug filled app. I have been having to constantly call a 1-800 number for a new password every time I want to log on, (because y’all haven’t made it to where I can’t pick my own password), currently I’m getting an error and then the screen goes white. When I could log on I couldn’t change information about myself. Monday of this week ppl who logged on thought we started at 3:30, we started at 3, but not what the app said. Frankly I give this app an F and recommend that Fortune 500 companies stop being cheap idiots. Don’t try to switch over to unreliable apps for ppl to know their work schedule and vacation days, (which always get rejected).

Most times I log in I get a page stating the page has expired, or it’s just a blank white screen. I have had to uninstall and reinstall for a week now, please get this fixed. Developer response was to install new version, did so and still experiencing the same thing, wish I could add this screenshot. I’m still experiencing this issue! This app is crucial for my work now, we no longer have the call in line they no longer post the start times in the hub we must rely on this app! I realize part of the issue may have to do with my cell service, however the entire issue does not! If I log in with one or two bars the app does not load. I can leave it and reopen it doesn’t require me to log in again, I can see the reader and request website settings, etc… Other than that it is a blank white screen with “done” at the top left corner. When I tap done I have just a blank white screen, absolutely no options, I still have to uninstall and reinstall! Add a logout option at least! Also, I wonder if it’s this app that can keep you logged in for days that is the culprit draining the battery of my brand new iPhone 13 Pro Max so fast?

So FedEx decided to start using this app apparently two months before I was hired. My manager and I have made two different passwords, and every single time we make a password, I am able to logon once before I am forever booted off of the app. The app itself is extraordinarily disorganized and glitchy. The fact that I can’t get into my account more than one time before I have to make a new password is really annoying. How am I supposed to look at my schedule like this? I am also not the only person experiencing this. It pretty much every single worker at my FedEx hub has this issue. I’m wondering if anybody else has similar problems, although I saw on the Facebook page for FedEx ground package handlers that this is a common problem. Get it together this is so annoying