CSL Plasma Reviews

by Tes M

Match 24 I had donated enough to meet the Platinum status. For some reason on April 12th I had been bumped down to Gold status and since then CSLPlasma states that I am 2 away from Platinum. I have now donated 6 more times and am losing points. No one at the center knows anything about CSLPlasma nor cares what the issue is. Losing points = losing $$.

by TRO2014

When I try to login to CSLPlasma it tells me there’s an account authentication error, but won’t tell me why. I tried to contact someone through the website, that isn’t calibrated so I can’t enter the information there either. The people at the donation center were as helpful as possible but couldn’t do anything further without permission from the highest people at corporate, who of course weren’t there.

by QueenWeirdo333

I had 500 points in my rewards and I recently redownloaded CSLPlasma . I’m already logged in and it’s telling me that that I have to log in. I complied and it’s not showing me any information from my past plasma donations not even yesterday’s. I’m upset about this because not only do I donate for a good cause but I’m also a single mother who is homeless with my children and I rely on the funds to take care of my children.

by JahDiddat

I had a referral that I brought in and was told I would receive $25, then after he was done they said I would receive it in points for CSLPlasma , I have been waiting and asking repeatedly when I would receive the points and keep getting the run around on top of them getting an attitude with me. My referral has donated about 4 times since then and I still haven’t received any kind of compensation. We both are going to start donating at octapharma plasma starting next week, and I suggest anyone who doesn’t like being played or lied to should not go to CSL plasma on Tropicana in Las Vegas,NV.

by EveryNicknameTaken13

CSLPlasma when first downloaded advertises that if you weigh over 200 pounds and donate 2 times per week for for weeks that you can earn $700 for new donors. This is false advertising. I met the above criteria and got paid $75 for my first 5 donation, with $46 on my sixth donation. CSLPlasma showed no special programs to be in to get the $700 for the first month. After speaking with my center’s manager about this, they stated you had to be in a special program but could not prove what it was. Plasma is worth millions to people that need it, but the donors are getting shafted.

by Bloomroofing Matt

I went there around 5 pm first time in Jackson Michigan. I go in to donate and finally after this rude lady looks at me yells at me to get mask on . The place didn’t have sign saying to wear one so I put one on then got back in line then she says what you doing here said was told to come down she gets mad and says oh no you can’t get donated today all rude about it think lady should b fired .. I said no problem b here tomorrow said yeah come tomorrow all mean like and make sure here after 7 am so that first appearance at this app will see tomorrow

by DeeBrownLTD

I hate CSLPlasma . It works when you get it but it malfunctions when you try to download obtain money from rewards points. I had 18,000 points and received $250. However I got another 7000 points and when I submitted it for $70, it never came. That was a week ago. I didnt even get my plasma payout until I made a complaint last week. No one could help me with my rewards issue. Not corporate. Not the center. Not the customer service line. CSL Plasma is the WORST if you have an issue.

by SkinnyElephant

When it works, it can be useful to fill out surveys, notificAtions, and check account. But even then, it is slow and crashes often. Links don’t always work in CSLPlasma . Kicks you out where you have to sign in again and then says to try again later because something is not working.

by Dscvrfjj

Over all I have had a great interaction with donating. However, it would be great if we could attach our cards to our app, see the balance and connect our bank accounts and transfer the money that way. Also it would be great if there was an area that showed us who all used our referral links and when. ❤️

by Moststay

For some reason my In Center Promotions just went down now I cant access any of the benefits I gained from donating. All it says I have no location saved while I actually have 2 saved. Please help because without it I cant get my rewards.

by Tange9

Can’t Access Rewards! I’m on iPhone 12 and the letters in CSLPlasma are too big and when you select the rewards button it freezes you cannot redeem rewards points because you cannot scroll don’t or backup to the home page of CSLPlasma from the rewards page! Please Fix!

by Itsyagirl6573

definitely a beneficial thing for regular donors. I like getting able to see all my information easily, and the added benefit of the points adding up towards more money. my biggest complaint would be then taking out the option to exchange 500 points for $5. It takes so long to get up to 1,000 points for $10. I understand from the company’s pov, they want people to have an added incentive to donate more. but considering a significant amount of their “customers” are low on finances, it would just be something nice that they could’ve kept for those of us that struggle a little more & could use an extra $5 every now and then. Other than that, love CSLPlasma !

by Matt's Reviews27

CSLPlasma is pretty nice and provides a lot of helpful information about your donations, earnings, patients treated by donations, and even a history of your vitals from visits. One of my favorites is a display of the best times to donate based on how busy they are. It does a good job and getting you to want to donate again.

I’d love to see the amount of plasma I gave and the time it took added to my visit summaries, since this will help me see how efficient I am. I’d also love the health questionnaire to be integrated to CSLPlasma and not just a link taking you to another link. Still, I really like how much they’ve put into CSLPlasma and it makes me want to stick with CSL!

by Ironmandank

My app will not update my next available date to donate. Everything else updates and I have the most up to date app downloaded.

Other than that. I love CSLPlasma and questionnaire to speed up the process

by Belaisbelam

The upgrade to CSLPlasma was absolutely necessary. I'm glad it's finalized. All the information donors normally have for the medical screeners, nurses, and phlebotomists are answered on CSLPlasma . What a convenience. The only thing I wish was different was no hyperlink when trying to check your debit card balance. Otherwise, amazing! Well done.

by Lolo_savage

CSLPlasma works really well. I like the new update. The only problem is CSLPlasma won’t go up on my donations soo I don’t know if I’m in gold yet or still in silver. It been stuck at 65 for over a month now and I can’t see how many donations I am from platinum. Please fix this so I can know and keep up with my donations!

by WalkerDude7

When I downloaded CSLPlasma I was able to find things very quickly and it had a good range of information accessible, however on occasion certain features have not worked for me such as the find nearest location feature and the feature to see approximate wait times.

Over all a lot nicer than I was expecting and is a convenient and easy to navigate app!

by ErikSax

Thank you for developing this time saving app that allows me to avoid wasting time on a separate internal line after waiting to enter the facility.

by Big Bozack

The Winchester Road location Lexington, KY Your employees are excellent in providing services for your donors. You have a great group after a mass exodus. You need to buy them lunch or gift cards to show appreciation. Hard work will never go out of style. Take Care’

by Otto WildCat Fan

CSLPlasma is great! It keeps all of your donation history in one place and is easy to access. Plus you can monitor everything from your iGive points to your health history. It doesn’t have all of its features active yet but it’s already a useful tool.

by Bwhinkle

I have always wanted to get a CSL Plasma app and to have everything in one place rather than going online and doing everything!!