HP Advance app not working? crashes or has problems?

HP Advance Status

Last Updated on 2024-03-20 by HP Inc.

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Common HP Advance Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HP Advance app on iOS and Android devices. Solve all HP Advance app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HP Advance iPhone Issues and Solutions

HP Advance iOS app crashes, not working, errors
HP Advance iOS app network issues
HP Advance on iOS has black/white screen

HP Advance Android App Issues and Solutions

HP Advance has errors/crashing/not working
HP Advance server network connectivity issues
HP Advance has black screen

HP Advance iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HP Advance app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HP Advance app crashes or not working on Iphone (iOS):

Close and restart the HP Advance app on iPhone
Update HP Advance app to the Latest Version for iOS
Uninstall and reinstall HP Advance iPhone app
Update your iPhone to the latest iOS version

Fix HP Advance on iPhone unable to connect to server/internet connection issues::

To resolve HP Advance network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HP Advance black/white screen (blank screen) on iPhone:

Follow the HP Advance iOS app troubleshooting guide Here →

HP Advance Android App Issues and Solutions

Fix HP Advance not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HP Advance app issues:

Force Stop the HP Advance App
1. On android, goto "Settings" » click HP Advance app. » click "Force Stop".

Update HP Advance to the latest version on PlayStore

Clear HP Advance App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HP Advance app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HP Advance.

Fix HP Advance unable to contact server/ HP Advance internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HP Advance » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HP Advance » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HP Advance on android.

Solve HP Advance black/white screens issue on Android:

Follow the HP Advance android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HP Inc., developers of HP Advance.

About this app

HP Advance is not a stand-alone application; it does require the use of Mobile Connector. All these features are available with a few simple touches and without requiring the use of a configured mail client on the mobile device.