Contact Yango Wind - e-scooter sharing

Contact Yango Wind Support


Company Name:

About: WIND is a smart dock-less mobility platform. We offer dock-free electric scooter
(WIND, “E-Scooters”) and bicycle rentals to fulfill short distance urban
trips.



Yango Wind Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WIND Mobility GmbH



Verified email ✔✔

E-Mail: info@ Click to view

Website: 🌍 Visit Yango Wind Website

Privacy Policy: https://pages.ibyke.io/faq/v2/global/en/privacy.html

Developer: WIND Mobility




Privacy & Terms:

https://www.wind.co/






12 Most reported problems 😔💔

4.4 out of 5
Ed Driessen
2023-04-19

Ik heb 2 jaar geleden op Lanzarote een e-step gebruikt en door de covid na 2 jaar weer op Lanzarote maar geen e-step te vinden v... Show more

Matt
2021-11-21

Won’t accept my driving licence or log in

Karolina
2021-10-01

Hi, my account has been blocked due to “invalid licence” I’m unsure why though. Please help.

Milan
2021-09-09

My account has been suspended but i have my own licence so unsure why?

Adrian Anthony Burton
2021-09-03

RE my accounts locked Asking photo of my drivers licence how do I post you please

Marc West
2021-07-22

How am I supposed to contact you

Daniel Samuel
2021-06-19

The scooter was shut down after 3 minutes riding and then he charged me 150 ILS. I want the money back!!

... Show more
Wayne
2021-04-13

Been 1 outside my mothers house all day on its side my mother is blind i want it removing or ill put it on face book and get in ... Show more

Olga
2021-04-08

Hi I’ve found the broken scooter 🛴 without a navigating equipment near my kindergarten . Please send somebody to take it off be... Show more

Terrible experience …..

2022-07-02

by Dori Gurwitz

I took the scooter to what was suppose to be a 5min ride which turned out to be a 27min as the app could not get the location of parking spot correct. I have plenty of screenshots showing that I’m in the parking spot and the app not recognized it. Not sure if it’s a glitch or a way to make extra mo... Show more

Every time I use this app it ruins my day

2022-07-09

by Zay May

Every time I use this app either the scooters don’t work and I get charged anyways, or I cannot find any adequate place which the app will allow me to get charged — then I cannot end my ride and I get charged for leaving my scooter running as I have no other choice. I can never seem to find a parki... Show more

Impossible to Park

2022-07-16

by JJ All The Way 26

This app has gotten so much worse over the past year. There is no where to park and the app doesn’t help you find parking at all. Everything is blocked as a no parking zone, to the point that it’s frequently forced me to search for 10+ minutes and then park further away than I started from my desti... Show more


Have a Problem with Yango Wind - e-scooter sharing? Report Issue




Why should I report an Issue with Yango Wind - e-scooter sharing?

  1. Pulling issues faced by users like you is a good way to draw attention of Yango Wind - e-scooter sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Yango Wind - e-scooter sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yango Wind - e-scooter sharing.


Alternatives