Contact Yango Wind Support
Company Name: WIND Mobility GmbH
About: WIND is a smart dock-less mobility platform. We offer dock-free electric scooter
(WIND, “E-Scooters”) and bicycle rentals to fulfill short distance urban
trips.
Yango Wind Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Yango Wind - e-scooter sharing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yango Wind - e-scooter sharing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WIND Mobility GmbH
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Yango Wind Website
Privacy Policy: https://pages.ibyke.io/faq/v2/global/en/privacy.html
Developer: WIND Mobility
Privacy & Terms:
Read 12 Customer Service Reviews 😭😔💔
Ik heb 2 jaar geleden op Lanzarote een e-step gebruikt en door de covid na 2 jaar weer op Lanzarote maar geen e-step te vinden van Wind terwijl ik nog ruim €10,00 op de app heb staan, leuke manier om je geld kwijt te raken, moet nu een andere e-step nemen maar het geld wat je minimaal op de app moet zetten ben je schijnbaar kwijt als je het niet opmaakt in dezelfde week.
Won’t accept my driving licence or log in
Hi, my account has been blocked due to “invalid licence” I’m unsure why though. Please help.
My account has been suspended but i have my own licence so unsure why?
RE my accounts locked Asking photo of my drivers licence how do I post you please
How am I supposed to contact you
The scooter was shut down after 3 minutes riding and then he charged me 150 ILS. I want the money back!!
Been 1 outside my mothers house all day on its side my mother is blind i want it removing or ill put it on face book and get in touch with eve post ur choice
Hi I’ve found the broken scooter 🛴 without a navigating equipment near my kindergarten . Please send somebody to take it off because it’s alarming. Israel Tel Aviv, Givatayim HaTaas 6
Terrible experience …..
by Dori Gurwitz
I took the scooter to what was suppose to be a 5min ride which turned out to be a 27min as the app could not get the location of parking spot correct. I have plenty of screenshots showing that I’m in the parking spot and the app not recognized it. Not sure if it’s a glitch or a way to make extra money but the experience was very frustrating. In addition there was no way to connect to customer support which is very frustrating. Finally the scooter ended up locking by it self. I used the scooter to bring a $90 dinner that turned out to be very cold. Overall as I said very frustrating experience and no one at wind who I could even communicate with 👎👎👎
Every time I use this app it ruins my day
by Zay May
Every time I use this app either the scooters don’t work and I get charged anyways, or I cannot find any adequate place which the app will allow me to get charged — then I cannot end my ride and I get charged for leaving my scooter running as I have no other choice. I can never seem to find a parking spot on the map.
I’ve spent more time trying to speak with customer service than riding the scooter. Every time I’ve needed a wind scooter, it has failed me. Use any other scooter like Lime or Bird. You will regret using Wind. Once I get all my refunds I am never using this application again.
Impossible to Park
by JJ All The Way 26
This app has gotten so much worse over the past year. There is no where to park and the app doesn’t help you find parking at all. Everything is blocked as a no parking zone, to the point that it’s frequently forced me to search for 10+ minutes and then park further away than I started from my destination. I’ve complained many times but the search for parking benefits the developers. They make more money as you get more and more frustrated. Stay away!
Have a Problem with Yango Wind - e-scooter sharing? Report Issue
Why should I report an Issue with Yango Wind - e-scooter sharing?
- Pulling issues faced by users like you is a good way to draw attention of Yango Wind - e-scooter sharing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Yango Wind - e-scooter sharing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yango Wind - e-scooter sharing.
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