GoodNovel Status

Why can’t I open or watch a video to unlock new chapters?

Not all my books are updating on my iPhone app. They update on my tablet no problem but not on my iPhone and it is not all books affected😩. I removed and re added the book with our luck and then removed the app and readd with no luck I know there are chapters not showing as I can see them on my tablet

No matter what I press in the app it will write failed and will not load I can’t read for the past few months 😒

I'm reading one of book Charlie Wade up to chapters 5232 why can't I have to wait a hole day before I go to the next chapter l started reading that book last year and can't seem to finish it because of the fact that I have to wait a hole day for the next chapters

Mine is writing failed

The audio on certain novels I'm reading have suddenly stopped working.

I am reading Married at First sight with the Yorks and ms Hunt. I have nearly read 2,000 pages I did not take a photo so I cannot remember where I left off. I want to continue this until finished. I find it hard when you put up another book for me to read before I finished the first one. Please reinstate the book for me to complete. Thank you Julie Brown

i want to buy the coins but it says payment error

I’ve been reading a book and then for a weeks didn’t read. When I open the app it took me back almost 1/2 to the front of the book. I can’t recall what chapter I was at, but very far from the beginning. Then the app asked for money. So I paid. But still to the “wrong” chapter. How can I go to the chapter I lady read? Thank You

I cant get it too load anything, the app opens and shows me pink books with the goodnovel G on not the book art work and when I try and open the book it either will just show a black box with the loading spinning circle for a while before saying failed or take me back 3 chapters but wont load my next one. None of the other parts of the app load anything at all. I have tried deleting and and reinstall. I dont want to do that too often as i have over 3000 credit right now.

I tried to read my chapters on the amazing Charlie wade and all of the sudden its just showing blank and not the story

Audio not working

Audio won’t play anymore?

I cannot open bonus videos to get coin on my good novel app when I open the video it will show me the video is not available I should open it later it's like this for more than a week.am using a new phone now I change my phone

GOODNOVEL Unlock in the app not on the website, I want to watch on the website

It won’t let me win the coins. The x to get the points/ coins is so far up on the screen that it won’t do anything

Why can’t I close these recent ads when trying to Unlock a chapter? I have tried it uncountable times yet to success and it’s really frustrating

I lost my chapters as I put in another email,when I changed back to my previous email, it started from chapter one.please I need help

I am reading when his eyes opened, unfortunately it's now not loading....screen white and saying failed...not happy please sort it out

GoodNovel app is not working or loading anything. I deleted and reinstalled the app, cleared caches in the mobile settings, but now I can't even login to my account. All it says is 'Unable to connect to the server'. What should I do?

Stealing your money buy coins to read new chapters and sands you back to start.

I was reading Fated to the Alpha by Jessica Hall. It disappeared as in no longer findable. Any help would be appreciated greatly thank you.

How do I read my books? all 4 have now been serialized….it cost way more than buying a book then to be serialized I read when I have time and do not want any serialized material so that I can read when I have the time

My app keeps closing in the middle of reading. And has been closing after opening its getting worse? !!!!😡

Audio unavailable? it was working fine up to 1500 chapters and now it is not? help

The audio is not working.

Audio not working but it was? Updated, no better

Audio not able to play. Whats going on?

My book is gone just disappeared after I bought coins

Why am I unable to unlock ads or watch videos. This has been going on for three weeks now. And even after many conversations with customer service the problem still persist. Would this issue be served anytime soon

Wanted to read a book I had previously unlocked and it doesn't load. Just goes to a white screen.

I’ve purchased three sets of coins totalling £35, bank showing debited, receipts have come through but no coins have appeared, any suggestions on how to resolve this and get my purchases?

The apps always says connect to server. I even deleted it and reinstall but the problem is still there.

The audio is not working on the book I’ve been reading???can someone please get back to me with a solution????

ad's not loading

my app isnt successfully loading adverts and so i can't move on with the books I am reading. The botton to watch is showing as it attenpts to load new chapter but when i press it, it trys to load bit tjen says unsuccessful amd try later.

When I tap the place where it says tap ad it says ad is unavailable try again. I really need to watch ad to reas that chapter

suddenly audio is missing please help on this asap

Audio not working

Purchased coins £8.99 and £4.99 both lots of coins did not appear on account how do I resolve this ?!

I'm on chapter 476 and it keeps going to chapter 11 and I spend five minutes trying to get back to where I left off everytime I want to read

Every time i try to purchase coins it keeps coming up failed.

My bonus points keep disappearing. I can have 65 points and I unlock one chapter and all my points disappear. It has happened several times.

Why is it saying no audio is available when it was playing before?

My app is just saying failed over 72hrs now 😡 I don’t what else to do

For a month now,I can't load the app or login to read my story it's just continue loading or just a white page,please what's going on

My GoodNovel is just writing failed over 42hrs now

My rewards page is shaded grey and can not access all my reward points

The reward screen is dark and won’t respond

The rewards screen is dark and won’t respond

Says failed when I try to move on to next chapter

the rewards screen is shaded in grey and i cannot access all the rewards points

The upper half of my screen on my reward page is grayed out.

Audio stopped working for no apparent reason. The app is substandard.

I've been reading and listening to when his eyes opened... My audio quit working weeks ago.. please fix my audio

All the fantasy books are gone. Only one genre is left and that isn 't the one I like: billionaire romance.

Audio wont work!

The supernatural books (alpha, warewolves / vampire etc) are not showing up in search and are completely not accessible in the library.

The werewolf/ Alpha books i like to read are not showing up anymore. Even if I put the book in the search box nothing.The app is saying data not found.

I can not access all books under genres like I have over the past year.

Audio isn't working

Audio is not available I have deleted the app off my phone three times shut my phone down three times and the audio is still not available it disappeared and I cannot get the audio for three days now

The book called, Married at first sight Disappeared from my library 😢

On my goodnovel app on when his eyes opened from chapter 174 to chapter 177 Its blank I can't read anything

Tried to login and sync an account then all my coins and bonuses disappeared and also my books in my library. If I manually search the book its showing everything locked and still no coins that ive spend quite a lot on

My GoodNovel is writing failed

If I want to go to earn reward, it gives me network error, try again and I have tried several times but still the same error

I'm trying to get coins and when I try to buy them it says Google pay is not open ot working

Have a problem with listening to my novel

I can’t access reading

Payments have posted against my checking account…I still have not received my coins.

Whenever i purchase coins the transaction is declined or failed. I made 2 purchases…have not received my coins.

The app keeps saying that the Wi-Fi connection is low. When it’s not. Why is it doing g this?

The book I was reading called the substitute wife-my husband is a billionaire has disappeared from good novel and when I search it just says something has gone wrong.

I have somehow managed to creat 2 account and put money on the wrong account. Can this be transferred to the correct one?

Whenever i purchase coins the transaction is declined or failed

It won't work it keeps saying no connection

Had to reinstall the app how do I get back to the page I was on in when he opened his eyes

It keeps opening up in chapter one. I have to spend time scrolling to get to the chapter I am on but it stops and ask for coins on chapter 11 or 12. I am on chapter 43 or 46. Why? And what can b done?

I can't see the earn rewards and also have network issues

Won’t download on the App Store

ID: 42719825 I can’t earn rewards, the app doesn’t show anything, it’s all blank!

I am not getting the bonus points when I am reading books.

All of the books I’ve paid for to read over the year have disappeared and are no longer in my library?

I can not pay so that I continue to the next chapter, I usually pay by mobile.

I realized today that my account was only signed in as visitor so I tried to login and it erased all my money I need my account to be logged into with my money added I have proof of my account

I try to purchase coins and get and error message redirecting me to fix my account

Can't continue with my reading, it's saying can't connect to server, no data found.... This is frustrating.....

It won't let me go to the next chapter. It keeps saying, "failed"?

I am trying to read and it says network failure. Will it be fixed soon?

I’ve been saving up bonus and reading a chapter or two max daily and all of my progress has gone, says my books have all gone down to 0% meaning i would have to re save up for all of the chapters i’ve lost. Upset about all of the books i’ve lost chapters on but mainly the one i got to 31% which took a while just getting to there and now i’m back on 0% it’s annoying to have to resave up is there anyway i can get my progress back?

When I want to do anything on the app it shows failed

Trying too access but just keeps freezing up can’t access my books should be compensated for all time wasted

I bought 1000 coins used 11, now it says l only have 10

I have two books that I have been reading and now I can’t access the books. Every time I click on them the whole app crashes. On of them I was almost to the end. Is there any way to fix this? I would really like to finish reading these books.

I had gotten halfway through a book some months ago and decided to finish reading it only to find it reset my progress in the book and wants me to pay for the chapters just to get to where I was in the book.

The read aloud option has stopped working on all of the books I'm listening to. I have vision problems and reading is just not possible. How do I fix this? I'm ready to uninstall this application and just use Audible instead.

I’ve done a bunch of tasks I have a lot of bonuses I’m trying to read for 15 minutes and for the 45 minutes but when I open the app and I open the book it immediately closes

They are just saying not connecting or can't connect to server. I even deleted it and reinstall but the problem is still there, now I can't even read any book. All my leftover books are pending

The app will not let me return to the book that I was reading. How do I resolve this or do I need to just delete the app?