Chucca app not working? crashes or has problems?

Chucca Status

Last Updated on 2023-09-19 by mobilemojo - Apps & eCommerce UG (haftungsbeschrankt) & Co. KG

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Common Chucca Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chucca app on iOS and Android devices. Solve all Chucca app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chucca iPhone Issues and Solutions

Chucca iOS app crashes, not working, errors
Chucca iOS app network issues
Chucca on iOS has black/white screen

Chucca Android App Issues and Solutions

Chucca has errors/crashing/not working
Chucca server network connectivity issues
Chucca has black screen

Chucca iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chucca app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chucca app crashes or not working on Iphone (iOS):

Close and restart the Chucca app on iPhone
Update Chucca app to the Latest Version for iOS
Uninstall and reinstall Chucca iPhone app
Update your iPhone to the latest iOS version

Fix Chucca on iPhone unable to connect to server/internet connection issues::

To resolve Chucca network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chucca black/white screen (blank screen) on iPhone:

Follow the Chucca iOS app troubleshooting guide Here →

Chucca Android App Issues and Solutions

Fix Chucca not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chucca app issues:

Force Stop the Chucca App
1. On android, goto "Settings" » click Chucca app. » click "Force Stop".

Update Chucca to the latest version on PlayStore

Clear Chucca App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chucca app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chucca.

Fix Chucca unable to contact server/ Chucca internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chucca » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chucca » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chucca on android.

Solve Chucca black/white screens issue on Android:

Follow the Chucca android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mobilemojo - Apps & eCommerce UG (haftungsbeschrankt) & Co. KG, developers of Chucca.

About this app

Based on the going-electric database, one of the biggest sources for charging stations in germany, we offer an app that makes accessing the data a joy of use. Filter chargepoints by your preferences, find free chargers around you, or plan you next stop with detailed information to save a lot of time. We are a small team of ev drivers, and know the needs and pains, traveling longer distances with Renault Zoe, BMW i3, Hynundai Ionic or other brands. Chucca is right for you, if you want a well defined interface, and a huge database of chargers around you.