Tractor Supply Reviews

by EAYoung66

TractorSupply was working just fine until it updated it self several days ago. Now instead of being able to browse/shop right away I am taken to a page requesting me to log into my TSC account or register a new account. Even though I select ‘SKIP’ at the top of the page TractorSupply continuously returns me to the log in/register account page, no matter how many times I select ‘SKIP’. The only way around this is to log in (I don’t have an existing acct) or create a new account, neither of which I choose do. So back to viewing TSC on my phone’s browser and dump the TSC app if this isn’t fixed soon.

by GRTUD

Doesn’t allow picking a preferred store (TractorSupply tries to use your location instead so disable that feature immediately after installing) and added cart items default to shipping, not pickup, for every item added to the cart. When paying, you have to click in the coupon section even if you don’t have one or you cannot complete the transaction. This and the Lowes app are the least intuitive I have ever used. The entire format needs to be ditched and rethought/designed. The designers should be forced to use whatever they come up with, including actually building a project from start to finish, every part being ordered and picked up using TractorSupply only.

by P Corky

I placed an order at my local store in White White Lake Michigan for an item that was out of stock at the last time I visited this location. TractorSupply took my order as a in-store pick up. The next morning I got a cancellation of my order by email without any explanation . This was after I was required to fill out the on line membership data and placing my order. This also happened after numerous attempts to access TractorSupply to look up products to see if the items were in stock at this store. The system does not give how many items are in stock at the local store and crashes then locks up and crashes. When I tried to check for this item at other locations it wold also lock up and crash. I also have a Tractor Supply Credit card and TractorSupply does not give me the option to use it to purchase Tractor Supply items from on line stores! They only offer PayPal.
I will not waist any more time with TractorSupply
P Corcoran
White Lake Mi

by Hsgxhxhdhd

I rarely write reviews but had to after spending 2 hours just trying to place a simple order with TractorSupply. Nothing I would search for would come up, yet when I went to the website I could easily find the product. I would then copy the sku from the website and paste it in TractorSupply and suddenly the product was found. One example was if I searched ‘victor dry dog food’ in TractorSupply it would just take me directly to 1 product, even though the website showed they had many varieties. And trying to find my supplement - Animed CocoMega Supreme - I searched on TractorSupply by cocomega, cocomega supreme, animed, horse supplements, and it never came up. Yet when I got the sku from the website it came right up on TractorSupply . Also many of the buttons don’t really work and you have to click on them many times before they register an action. Most frustrating app ever!!!!

by Keepin It Realz

I don’t think I’ve ever used such a low quality app from a major retailer before. It’s terrible.

It’s very slow and has a lot of little glitches. It’s a clunky app that wasn’t designed well at all. Filtering is funky and often just doesn’t work, inventory is not always accurate, and the searches don’t seem to work well.

Then there are also silly things like how I can’t get a 5 gallon bucket for pick-up, it has to be an in-store purchase and that’s just absurd in the time of COVID. That’s just a fail by TSC.

TractorSupply also makes it real easy to accidentally order something to be shipped rather than picked up at the store. There are times I’ve selected pick-up then added to the cart only to find out later it somehow switched to shipped. That cost me $9 shipping for 5 paper egg cartons one time and I was not happy.

I don’t have a lot of other options where I live and the folks working at the store are great, but TractorSupply has cost TSC money many times because I just give up on the broken app or only order the bare essentials for my birds.

by Tech_Bear_42

TractorSupply has been pushed out by TSC in a manner that is intrusive, disruptive, and interfering. When an attempt is made the use the Search feature of their website, it is immediately replaced with a message hawking TractorSupply. It does so even from desktop Windows computers. Efforts to clear that message and continue to shop TSC through their website using a web browser become very difficult. When I finally relented and installed TractorSupply , it does not even change orientation if I turn my tablet from portrait to landscape display. A poorly thought-out and implemented app. Using the website would be better - if only TSC would not trip over their own feet…

by HB1747

The one and only reason I don’t like TractorSupply is because it doesn’t show you what’s available at your store. It will let you order anything then you waste your money on it just for them to cancel your order because they don’t actually have it in store and then you have to wait days for a refund to be issued. I don’t see why when you put in your store location it doesn’t tell you that the product you’re looking for isn’t available. I won’t be using TractorSupply nor will I be going to TSC until this issue is fixed. It’s just easier for me to go somewhere else at this point then try to waste my time with them just for them to cancel my order when I get to the store.

by Fickle Farkle Fan

I knew it was too good to be true. Such good reviews from everyone. I have been waiting for a long time for TractorSupply. Finally they developed one. I downloaded it about 5 hours ago. Was gonna buy some stuff or at least shop for something. Haven’t been able to add to my cart or check my profile or check my rewards. I guess I’m the one who is first with a complaint. Yea! Me! UPDATE: I just got my update for TractorSupply . I updated it. Still can’t open my profile. Still can’t open rewards. Still can’t add to my cart. Still can’t do anything but look at products. APP DELETED....

by GypsyWitch37

I enjoy this site for my needs. Yet, it will erase my card information each time it is submitted for payment. It merely serves as a catalog for the store in which you would have wait a while for customer service to answer the phone or visit the store. Some marketed products are not within the store locations. It would be easier to order by use of TractorSupply. Due to the its complications, I looked for products elsewhere. TractorSupply is bad for Tractor Supplies’ business. It should be fixed.

by Alahhuakbar

TractorSupply has worked great with me so far, placing orders and everything along with searching for what I want. But it would be great to have an option to save items to a list like animal feeds and supplies so it’s much easier to re-order the same products every time without having to set up a recurring schedule or trying to find different products if you can’t find what you prefer again. It also allows to save items as gifts or other things you may be interested in purchasing later. Other than that, great app so far.

by Biggc

TractorSupply works decent, needs the issue fixed where apple does doesn’t work. TractorSupply gives you the option to use Apple Pay but will not let you check out. I use Apple Pay for the simple reason I don’t want my card info stored on every app. Secondly the search bar is inconvenient, if I want to search several items one after the next you have to click the back arrow each time and wait for the search bar to load each time where in most apps you just click back on the search bar and type in a new search.

by Salgalvvv

Either it keeps deleting my cart or there are multiple carts that don’t show together. If the latter is the problem, please fix. If the former is the problem, please make all the carts show on the same page, target does this where they show your pick up in-person shopping cart, then a divider and blow it it shows your online shopping cart. I keep trying to make a list and if I put TractorSupply down for an hour, the cart is empty and I can’t find the cart I just put together anywhere. This happened three times until I just gave up.

by BaldLars

TractorSupply has a few bugs that should have been ironed out by now ...one example; sometimes TractorSupply freezes if you try to open it when device is in the horizontal position ...when it does open in the horizontal position then it suddenly pops into the vertical display, now only showing a right side (about half) of the screen. when you click on one of the buttons on the screen, everything is fine in the vertical position, you can’t go back to the horizontal position ... but then again maybe TractorSupply wasn’t designed for the horizontal position.

by Nonameitunes2

I REALLY like using TractorSupply , I order through it and have them deliver to my vehicle! It’s AWESOME! I have a farm with many animals so my order is usually large and this makes it easy on me for loading. The only issue I experience is the lag time when searching and shopping cart. You have to click the search arrow so many times for it to acknowledge you’ve clicked it, and it runs super slow. Same with the shopping cart. I hope TSC can fix this issue, I’ll change my review to 5 stars if they do! Thanks for offering TractorSupply for us regular TSC shoppers and for offering the car delivery option!

by Patlowski

Thank you for the new rewards program!

TractorSupply freezes up too much and I have to constantly restart it. Sometimes if I wait long enough it will continue working again -Sometimes close to a minute. Please add simple features like swipe right from the left side of the screen to go back, when searching for some thing if I type on the term I searched it should allow me to edit the search versus clicking the back arrow, and all the touch points are too precise for fat fingers - meaning I don’t want to have to click perfectly on something to select it.

Thanks for the improvements!

by Jerry In Texas

I like Tractor Supply, and I like the curbside delivery service TractorSupply lets me order for, but it’s a difficult app to move around in. Picking the closest store is kind of difficult and adding things like Tax Exemption certificate numbers is impossible without refilling out a form that’s already on file with the local TSC store. That being said, just a little more tweaking would make TractorSupply much better. Also, as the title implies, on my IPad, I can’t get the entire webpages on my screen, and the images don’t rotate when I turn the IPad from side to end. For example, I was ordering some mealworms for our chickens, but the images were so large on the screen that I could tell what size the bags were. That kind of thing. I mean, you can look around and find out that kind of stuff, but I have a keyboard case for my IPad and I have to type the information I want to input while looking at the webpage sideways.

by Bbcs. Hxhjxjbzj

I love using the application. Makes it really easy to shop.
Updates that would be great to have:
1. The ability to ship to store. Many times I need an item but my main store doesn’t have it. I would rather order and ship to my main store then try to go to one or more stores to get all the items I need.
2. I recently placed an order and it was cancelled by the system. No explanation as to why, just a status cancelled. Please add the reason for canceling the order. The item is in stock and the store doesn’t know why the order was cancelled either.
3. Add warning before submitting an order for pickup which has multiple store locations. Sometimes while shopping TractorSupply will switch stores to get items in stock without user notification. This results in ordering from more then one store.

- Thanks. A fellow developer

by CSR-MA

iPhone XR with iOS 14.0.1, so it’s not the phone or the iOS. TractorSupply won’t get past the log in screen. If I don’t want to create an account or log in to my account, TractorSupply is useless. If you click on skip it just goes right back to the log in screen. I was hoping the update would fix this and I know I’m not the only one having this problem. TractorSupply is useless until this is fixed.

update: Most recent update appears to have fixed this issue. Thank you TSC for your quick response.

by Niger Better Faster Stronger

I enjoy TractorSupply and it is well layer out. TSC should negotiate better shipping rates. >$9 for ship to store is 50% higher than ship to home for the same product from an on line pet supplier.

Why pay $4 more and the need to travel to the local store for pick up. An on line pet supplier has flat rate shipping of ~$5 for the same dog food you were going the charge $9+, and the on line supplier is shipping to my house

by Maltesemomma89

Just downloaded the new TS app and it’s great supper east to use , and love being able to see my rewards and able to see what’s available at TS in the palm of my hand while out at the barn or in the store .. so much easier then having to stop what I am doing or putting off searching prices for feed or stuff to go use the website .. so enjoying the new app it’s great !!

by Its Only So So

You have to manually load the home page on each visit if you kill TractorSupply . The profile section is nice to have but have to actually click the “>” instead of clicking the anywhere on the list. Not very user friendly

by Mdmiracle

TractorSupply has a great appearance and seems to work well except for getting a constant error when trying to log in. If I am unable to log in to my account TractorSupply is worthless. My login criteria is correct and works on the website, so it's definitely an app error.

by KTractorFarm

The Tractor Supply Co. app did a remarkable job creating an interface that is simple, straightforward, and easy to use. I purchase all my tractors from TRC due to TractorSupply ’s easy use! I can always find what I’m looking for in my area thanks to its GPS capabilities. Highly recommend joining the neighbors’ club too! If I could give it 6 stars, I would!

by Dog Rancher Too

Thank you for finally offering a app. Navigating the web page was difficult on my phone, especially while out working. I’m looking forward to you knocking the bugs out and using a shopping list vs a virtual cart. Thank you again

by ,!!bummed!!

Well designed app! I love how you can see what’s in the different shop categories, which is great for getting more ideas. And the filters are really helpful for narrowing it down. So glad they have an app now!

by KaleighF1992

As a team member I love TractorSupply because I was able to add my employee ID in TractorSupply for my online orders. It’s also extremely handy while not working because of the simplicity of TractorSupply .

by Bluetrane70

I’ve always been a fan of tractor supply and this new app doesn’t disappoint. I love the curbside pick up feature the most. It shows that the company really cares about its customers during this pandemic crisis.

by Fitnesssaladinmymouth

I’ve been waiting on TSC to have an app and am so excited it’s here! It is easy to use and find the products I need. This will be a go-to for sure.

by GolferGram

Easy to set up and select home store. Good shopping experience. Can’t wait to order something.

by Rahulp22

Just downloaded the new app and it works great as I do most of my shopping online. I will be using TractorSupply next time.

by Bethanybee123

Omg I’m an artist and I love going to tractor supply!!! I get my supplies there all the time TractorSupply is going to make it so easy for me!!! It’s such a good user interface.

by Ayonna James

So excited about TractorSupply! Definitely allows me to shop when and wherever I am. Good job TSC!

by Etttttthan

Great app! I have purchased many tractors and will continue to do so

by Renesan110

New favorite way to shop for my supplies! easy as it gets! Love it