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I placed an order at my local store in White White Lake Michigan for an item that was out of stock at the last time I visited this location. This app took my order as a in-store pick up. The next morning I got a cancellation of my order by email without any explanation . This was after I was required to fill out the on line membership data and placing my order. This also happened after numerous attempts to access this app to look up products to see if the items were in stock at this store. The system does not give how many items are in stock at the local store and crashes then locks up and crashes. When I tried to check for this item at other locations it wold also lock up and crash. I also have a Tractor Supply Credit card and this app does not give me the option to use it to purchase Tractor Supply items from on line stores! They only offer PayPal. I will not waist any more time with this app P Corcoran White Lake Mi

I rarely write reviews but had to after spending 2 hours just trying to place a simple order with this app. Nothing I would search for would come up, yet when I went to the website I could easily find the product. I would then copy the sku from the website and paste it in the app and suddenly the product was found. One example was if I searched ‘victor dry dog food’ in the app it would just take me directly to 1 product, even though the website showed they had many varieties. And trying to find my supplement - Animed CocoMega Supreme - I searched on the app by cocomega, cocomega supreme, animed, horse supplements, and it never came up. Yet when I got the sku from the website it came right up on the app. Also many of the buttons don’t really work and you have to click on them many times before they register an action. Most frustrating app ever!!!!

The one and only reason I don’t like this app is because it doesn’t show you what’s available at your store. It will let you order anything then you waste your money on it just for them to cancel your order because they don’t actually have it in store and then you have to wait days for a refund to be issued. I don’t see why when you put in your store location it doesn’t tell you that the product you’re looking for isn’t available. I won’t be using this app nor will I be going to TSC until this issue is fixed. It’s just easier for me to go somewhere else at this point then try to waste my time with them just for them to cancel my order when I get to the store.